点评:My family and I had made a reservation at 8pm 10/07 with my family. My cousin had received a text her table was ready as we were waiting across the street at The Porch for our table as we are moving to Phoenix and were really excited about coming to Whiskey Row.
My cousin had received a text that the table was ready around 8:45 and walked across the street. She had been let inside and was seated and received menus. My family and I walked across the street around 8:47 and we were told they weren't letting people in after 8:45 and wouldn't seat us for dinner. The bouncer also told us that the name wasn't available.
I'm a business owner myself and your justification is BS especially considering a reservation means (RESERVED SEATING) and if my family is ALREADY INSIDE being seated for dinner and the bouncer wouldn't let us into join, I'm not going to be returning, will be advising against business being given to whiskey row. Do not give them your business.
I'm not one to leave nasty reviews but if I'm going to pay you money and I have a reservation, your employees shouldn't be turning people away.
翻译:我和我的家人在 10/07 晚上 8 点与家人一起预订了房间。我的表弟收到一条短信,她的桌子已经准备好了,因为我们要搬到凤凰城,所以我们正在街对面的门廊等待我们的桌子,对于来到威士忌街感到非常兴奋。
我表弟收到一条短信,说桌子在 8 点 45 分左右就准备好了,然后就走到了马路对面。她被让进去并坐下来并收到菜单。我和我的家人在 8:47 左右走过马路,我们被告知他们在 8:45 后就不让人们进来,也不会给我们安排晚餐。保镖还告诉我们,这个名字不可用。
我自己就是一名企业主,你的理由是废话,特别是考虑到预订方式(预留座位),如果我的家人已经在里面坐下来吃晚饭,而保镖不让我们加入,我不会返回时,将建议不要将业务交给威士忌行。不要给他们你的生意。
我不是一个会留下恶劣评论的人,但如果我要付钱给你并且我有预订,你的员工就不应该拒绝人们。