下载App
资质规则
旅行
账户
Adrian B
A mixed stay, with good and bad points.
伊莎贝尔女王酒店的点评
点评：My wife and I stayed at the Exe Reina Isabel for 4 nights last week, as part of a 5-city tour of north-western Spain. The staff were pleasant, courteous and efficient on all occasions. However, we experienced a number of problems with the hotel room itself. Air conditioning was centrally locked to 'heat' automatically, and we began to boil with some rapidity. Alas, the window was also locked, and so a member of staff had to be called to open it. The shower system in the bathroom was somewhat dated,, and the lever/knob which operated it fell off when we tried to use it. A member of staff had to be called to help us (who arrived very promptly). The room plug socket - useful for charging phones etc - also failed to work, so phones were charged in a bathroom socket. The room window, when opened, also provided a less than edifying view made up of backyards and refuse bins. On the positive side, all the breakfasts provided were of very reasonable quality. Choices were quite varied, and the staff were efficient and attentive. There were, probably not enough staff in attendance, however. On the Saturday, staff were seemingly overrun by a large number of visitors, who all descended for breakfasts at the same time, and demolished available food supplies within a few minutes - replenishments and cleaned, empty tables were consequently in short supply. Elsewhere, the attached hotel cafe and bar proved to be good, offering good quality snacks and drinks at a reasonable price. All in all, a mixed stay.
翻译：上周，我和妻子在西班牙西北部 5 个城市之旅中入住了 Exe Reina Isabel 酒店 4 晚。酒店员工在任何情况下都令人愉快、有礼貌且高效。然而，酒店房间本身出现了一些问题。空调被中央锁定为自动“加热”，我们很快就开始感到热气腾腾。唉，窗户也被锁上了，所以不得不叫来一名员工来打开它。浴室的淋浴系统有些陈旧，当我们试图使用它时，控制它的杠杆/旋钮掉了。不得不叫来一名员工来帮助我们（他很快就赶到了）。房间的插座（用于给手机等充电）也无法使用，所以手机只能在浴室的插座上充电。打开房间的窗户，看到的景色也并不赏心悦目，只有后院和垃圾桶。积极的一面是，所有提供的早餐质量都非常合理。选择相当多样，员工高效而细心。不过，可能没有足够的工作人员在场。周六，工作人员似乎被大量游客挤爆了，他们都同时来吃早餐，几分钟内就吃光了现有的食物供应——因此，补充的食物和清理过的空桌子都供不应求。此外，酒店附属的咖啡馆和酒吧也很不错，以合理的价格提供优质的小吃和饮料。总而言之，这是一次好坏参半的住宿。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
