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Buc-ee's的点评
点评：Believe me, if I could give zero stars I would.
My wife and I stopped here to fill up and to get some food. We were going to share a brisket sandwich and a cinnamon roll. I went to get the cinnamon roll first. Was greeted by "Bob". Very nice, very pleasant employee. He heated up my roll, told me where to find silverware and napkins and told me to have a good night. THAT'S what I expect. Not just from Buc-ees but an establishment I go to. Friendly service. Sadly, that's where it ended.
I went over to the meat case to get a brisket sandwich. I asked a manager, at least I think she was a manager. She conveniently had her name tag covered by a jacket. I asked her if she could cut my sandwich in half. She says "no, we can't do that due to health reasons". WHAT?? She goes....you know, you touch the sandwich and then we use our knives to cut it, it's not sanitary. I NEVER TOUCHED THE FREAKING SANDWICH, IT'S STILL IN YOUR MEAT CASE. The only people who've touched it were the employees and yet, a simple request that she wouldn't accommodate me on. I grabbed a sandwich, took one of their cheap plastic knives and attempted to cut it myself. I would have left without one but my wife was really in the mood for it so I cut it myself and moved on thinking that the bad experience was over. Sadly, I was mistaken. Enter "Miranda" the check-out cashier. I walked up to her and put my two items on the counter. I told her that they were separate orders. She never looked at me, not even once. She just stood there chewing gum. She scanned the sandwich, told me the total still looking down. I tapped my card and paid. She started to scan my second item and I said I needed a receipt. She went over to another register and printed one out. I told her "it would really be nice if you acknowledged the customer. You know, make them feel welcome to be shopping there" She scanned my 2nd item. I paid and walked out. NEVER have I ever dealt with such rude behavior from employees. I expected that kind of treatment when I lived in Florida but not in Alabama. Love's is about a mile down the road and with my loyalty app, gas would have been 11 cents CHEAPER per gallon. Get the app, it's totally free and you get 10 cents off per gallon all over the country. There restrooms are pretty clean also. I will NEVER go back to Buc-ees. The employees need some serious training on how to deal with the people who pay their checks
My wife and I stopped here to fill up and to get some food. We were going to share a brisket sandwich and a cinnamon roll. I went to get the cinnamon roll first. Was greeted by "Bob". Very nice, very pleasant employee. He heated up my roll, told me where to find silverware and napkins and told me to have a good night. THAT'S what I expect. Not just from Buc-ees but an establishment I go to. Friendly service. Sadly, that's where it ended.
I went over to the meat case to get a brisket sandwich. I asked a manager, at least I think she was a manager. She conveniently had her name tag covered by a jacket. I asked her if she could cut my sandwich in half. She says "no, we can't do that due to health reasons". WHAT?? She goes....you know, you touch the sandwich and then we use our knives to cut it, it's not sanitary. I NEVER TOUCHED THE FREAKING SANDWICH, IT'S STILL IN YOUR MEAT CASE. The only people who've touched it were the employees and yet, a simple request that she wouldn't accommodate me on. I grabbed a sandwich, took one of their cheap plastic knives and attempted to cut it myself. I would have left without one but my wife was really in the mood for it so I cut it myself and moved on thinking that the bad experience was over. Sadly, I was mistaken. Enter "Miranda" the check-out cashier. I walked up to her and put my two items on the counter. I told her that they were separate orders. She never looked at me, not even once. She just stood there chewing gum. She scanned the sandwich, told me the total still looking down. I tapped my card and paid. She started to scan my second item and I said I needed a receipt. She went over to another register and printed one out. I told her "it would really be nice if you acknowledged the customer. You know, make them feel welcome to be shopping there" She scanned my 2nd item. I paid and walked out. NEVER have I ever dealt with such rude behavior from employees. I expected that kind of treatment when I lived in Florida but not in Alabama. Love's is about a mile down the road and with my loyalty app, gas would have been 11 cents CHEAPER per gallon. Get the app, it's totally free and you get 10 cents off per gallon all over the country. There restrooms are pretty clean also. I will NEVER go back to Buc-ees. The employees need some serious training on how to deal with the people who pay their checks
翻译：相信我，如果我能给零星我会的。
我和我的妻子在这里停下来填饱肚子并买一些食物。我们要分享一个牛胸肉三明治和一个肉桂卷。我先去买肉桂卷。受到“鲍勃”的欢迎。非常好的、非常令人愉快的员工。他加热了我的面包卷，告诉我在哪里可以找到银器和餐巾，并告诉我祝我度过一个美好的夜晚。这就是我所期望的。不仅是来自 Buc-ees，还有我常去的一家餐厅。友好的服务。可悲的是，事情就到此结束了。
我走到肉柜那里拿了一块牛胸肉三明治。我问过一个经理，至少我认为她是一个经理。她很方便地将名牌盖在夹克上。我问她是否可以把我的三明治切成两半。她说“不，由于健康原因我们不能这样做”。什么？？她说……你知道，你碰了三明治，然后我们用刀切它，这不卫生。我从来没有碰过那个该死的三明治，它还在你的肉盒里。唯一接触过它的人是员工，然而，一个简单的请求她却不会满足我。我抓起一个三明治，拿了一把他们便宜的塑料刀，试图自己切它。我本来会不带它就离开，但我的妻子真的很喜欢它，所以我自己剪了它，然后继续思考，糟糕的经历已经结束了。可悲的是，我错了。输入“米兰达”结账收银员。我走到她面前，把我的两件东西放在柜台上。我告诉她它们是单独的订单。她从来没有看过我一眼，一次也没有。她只是站在那里嚼口香糖。她扫视了三明治，告诉我总还在低头。我刷了卡并付款。她开始扫描我的第二件物品，我说我需要一张收据。她走到另一个收银机前，打印了一份。我告诉她“如果你承认这位顾客，那就太好了。你知道，让他们感到受欢迎，在那里购物”她扫描了我的第二件商品。我付了钱就走了出去。我从来没有处理过员工如此粗鲁的行为。当我住在佛罗里达州而不是阿拉巴马州时，我期望得到这种待遇。 Love's 距离酒店大约一英里，使用我的忠诚度应用程序，汽油每加仑便宜 11 美分。获取该应用程序，它是完全免费的，并且在全国范围内每加仑可享受 10 美分的折扣。那里的卫生间也很干净。我永远不会回到Buc-ees。员工需要接受严格的培训，了解如何与支付支票的人打交道
我和我的妻子在这里停下来填饱肚子并买一些食物。我们要分享一个牛胸肉三明治和一个肉桂卷。我先去买肉桂卷。受到“鲍勃”的欢迎。非常好的、非常令人愉快的员工。他加热了我的面包卷，告诉我在哪里可以找到银器和餐巾，并告诉我祝我度过一个美好的夜晚。这就是我所期望的。不仅是来自 Buc-ees，还有我常去的一家餐厅。友好的服务。可悲的是，事情就到此结束了。
我走到肉柜那里拿了一块牛胸肉三明治。我问过一个经理，至少我认为她是一个经理。她很方便地将名牌盖在夹克上。我问她是否可以把我的三明治切成两半。她说“不，由于健康原因我们不能这样做”。什么？？她说……你知道，你碰了三明治，然后我们用刀切它，这不卫生。我从来没有碰过那个该死的三明治，它还在你的肉盒里。唯一接触过它的人是员工，然而，一个简单的请求她却不会满足我。我抓起一个三明治，拿了一把他们便宜的塑料刀，试图自己切它。我本来会不带它就离开，但我的妻子真的很喜欢它，所以我自己剪了它，然后继续思考，糟糕的经历已经结束了。可悲的是，我错了。输入“米兰达”结账收银员。我走到她面前，把我的两件东西放在柜台上。我告诉她它们是单独的订单。她从来没有看过我一眼，一次也没有。她只是站在那里嚼口香糖。她扫视了三明治，告诉我总还在低头。我刷了卡并付款。她开始扫描我的第二件物品，我说我需要一张收据。她走到另一个收银机前，打印了一份。我告诉她“如果你承认这位顾客，那就太好了。你知道，让他们感到受欢迎，在那里购物”她扫描了我的第二件商品。我付了钱就走了出去。我从来没有处理过员工如此粗鲁的行为。当我住在佛罗里达州而不是阿拉巴马州时，我期望得到这种待遇。 Love's 距离酒店大约一英里，使用我的忠诚度应用程序，汽油每加仑便宜 11 美分。获取该应用程序，它是完全免费的，并且在全国范围内每加仑可享受 10 美分的折扣。那里的卫生间也很干净。我永远不会回到Buc-ees。员工需要接受严格的培训，了解如何与支付支票的人打交道
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