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Extremely poor dining experience
SSinvhal
Extremely poor dining experience
Roots Of India的点评
点评：Very poor dining experience. Went for dinner on 31st Jan. Order was jotted on a torn sheet of paper. We were 4 but only 3 were served with Roti etc saying that 4th order Rumali roti is on the way which never came. After waiting for some time as food was getting cold, we reminded server and he promises to get the pending order but still nothing. 2nd reminder resulted in blank face of server that there was no order. Asked him if 4 pax then there should be 4 set of breads /rotis. He now pulled out a different piece of paper and showed there is no 4th bread in his list. Reminded him that he had read out the order and also confirmed that 4th bread is Wheat only and not maida. Finally the 4th bread arrived when rest 3 had already finished dinner. 4th pax had to eat cold chicken with bread as AC was effective and had chilled all of us including the food.
We asked for bill wout service charge. Manager did a disappearing act and was not available for a formal complaint. Also noticed that restaurant has barely 3 servers who r overworked. Also restaurant has no service trays. Your order of soup, appetisers, main course is brought by 2 servers. One arrnages the dishes by taking it from others hands, one by one. Once served, no server will come to check of you need water or want to order extra bread etc.
Very poor dining experience and this restaurant is definitely deleted from our list of fine dining.
We asked for bill wout service charge. Manager did a disappearing act and was not available for a formal complaint. Also noticed that restaurant has barely 3 servers who r overworked. Also restaurant has no service trays. Your order of soup, appetisers, main course is brought by 2 servers. One arrnages the dishes by taking it from others hands, one by one. Once served, no server will come to check of you need water or want to order extra bread etc.
Very poor dining experience and this restaurant is definitely deleted from our list of fine dining.
翻译：非常糟糕的用餐体验。1 月 31 日去吃晚餐。订单写在一张破纸上。我们一共 4 个人，但只有 3 个人拿到了印度煎饼等，说第 4 份 Rumali 印度煎饼正在路上，但一直没送来。等了一段时间，食物开始变冷，我们提醒服务员，他答应会拿到待处理的订单，但还是没有送来。第二次提醒，服务员面无表情地说没有订单。问他如果是 4 个人，那么应该有 4 套面包/印度煎饼。他现在拿出另一张纸，显示他的单子上没有第 4 种面包。提醒他已经读过订单，并确认第 4 种面包只有小麦，而不是麦达。最后，第 4 种面包送来了，其余 3 个人已经吃完晚餐。第四个人不得不吃冷鸡肉和面包，因为空调很管用，把我们所有人都冻住了，包括食物。
我们要求支付不含服务费的账单。经理消失了，无法正式投诉。还注意到餐厅只有 3 名服务员，他们工作过度。餐厅也没有服务托盘。您点的汤、开胃菜、主菜由 2 名服务员端上。一名服务员从其他人手中接过菜品，一个接一个地安排。上菜后，没有服务员会来检查您是否需要水或想要订购额外的面包等。
非常糟糕的用餐体验，这家餐厅绝对应该从我们的高级餐厅名单中删除。
我们要求支付不含服务费的账单。经理消失了，无法正式投诉。还注意到餐厅只有 3 名服务员，他们工作过度。餐厅也没有服务托盘。您点的汤、开胃菜、主菜由 2 名服务员端上。一名服务员从其他人手中接过菜品，一个接一个地安排。上菜后，没有服务员会来检查您是否需要水或想要订购额外的面包等。
非常糟糕的用餐体验，这家餐厅绝对应该从我们的高级餐厅名单中删除。
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