点评:Title: Appalling Customer Service and Lack of Compassion
Review:
I had made a reservation at mysore union and had even paid a certain amount of money upfront. However, due to circumstances beyond my control, I was involved in an accident and unable to make it to the restaurant on the specified date.
Naturally, I called the restaurant to explain the situation and kindly requested to reschedule my reservation for another day. To my dismay, the response I received was shockingly cold and unsympathetic. The staff adamantly refused to accommodate my request, making it abundantly clear that their profits mattered more to them than their customers' well-being
I expected them to show a basic level of compassion and understanding but instead they seemed to be more interested in protecting their bottom line. this short-sighted approach is not only disappointing but also reflects a profound lack of professionalism and integrity.
翻译:标题:令人震惊的客户服务和缺乏同情心
审查:
我在mysore union订了位,还预付了一定的钱。但是,由于我无法控制的情况,我发生了意外,无法在指定日期到达餐厅。
自然地,我打电话给餐厅说明情况,并恳请将我的预订重新安排在另一天。令我沮丧的是,我收到的回应是令人震惊的冷漠和无情。工作人员坚决拒绝满足我的要求,非常清楚地表明他们的利润对他们来说比客户的福祉更重要
我原以为他们会表现出基本的同情和理解,但他们似乎对保护自己的底线更感兴趣。这种短视的做法不仅令人失望,而且反映出严重缺乏专业精神和诚信。