点评:Super bad experience. The place is quite presentable and has a good appearance, and the food quality is reasonable, but the staff leave a lot to be desired... On several occasions, I was served with the feeling that they were doing it out of obligation. At one point, I was already seated at a table when they told me it was reserved — and in the end, it wasn’t. I was sitting alone at a table, and the staff walked by two or three times without saying a word, serving other tables that had arrived 10 minutes later.
Friendliness is clearly lacking. They don’t seem to know the word “THANK YOU” when we pay, but they do know how to ask for a tip. First of all, the staff get paid a salary — they should be grateful that we’re spending money there. Second, not even a smile, a “good morning,” or anything — but in the end, they know how to ask for a tip, which they even automatically add at 5% without asking for authorization.
翻译:超级糟糕的体验。餐厅还算整洁,外观也不错,菜品质量也还行,但员工的服务态度实在让人失望……好几次,我感觉他们像是在敷衍了事。有一次,我已经坐下,他们才告诉我那张桌子是预订的——结果发现不是。我一个人坐在一张桌子旁,员工走了两三次,一句话也没说,只是为10分钟后才到的其他桌位服务。
服务态度明显欠缺。我们付钱的时候,他们似乎不知道“谢谢”这个词,但他们知道怎么要小费。首先,员工是拿工资的——他们应该感激我们在这里消费。其次,他们连个微笑、一句“早上好”之类的都没说——但说到底,他们还是知道怎么要小费的,甚至会不经授权就自动加到5%的小费。