点评:Customer service very poor at check in they take you too your room no here’s the pool here’s where you go for breakfast just leave u to work it all out yourself!
Drinks 4 times the price then anywhere else! Cocktails are terrible no alcohol taste more like a smoothie . No one was sat watching the sunset on the beach I assume this is why! We also noticed people round the pool bring their own drinks which when u can buy a soft drink for 22 baht but hotel charge 180 baht not surprised !
Breakfast u order both our eggs all come out cold not worth the extra money for the breakfast better too eat out! Staff sit on the desk on their phones during breakfast service .
Nice pool but the beach the hotel let non hotel guests sit on the beds when guests pay £200 plus a night for the supposed private beach.
My booking was for a late check out when I asked they said yes you have a late check out but u can’t have it as new guests coming (makes no sense)
This is not a 4 star hotel. They also only provide one bottle water in room (all other hotels we stayed in was two in the bathroom two in the fridge)
Another note when I went in to the toilet next to the bar it was blocked I reported it to staff when I went there later on still has not been fixed.
Don’t book this hotel save your money and splurge at Vanee Gold Sands or Explorer .
So disappointing staff don’t care it’s almost like they have your money so didn’t too provide a good series would not recommend or stay here again.
翻译:办理入住时客户服务很差,他们会带你去你的房间,这里不是游泳池,而是你去吃早餐的地方,让你自己想办法!
饮料价格是其他任何地方的 4 倍!鸡尾酒很糟糕,没有酒精,味道更像冰沙。没有人坐在海滩看日落,我想这就是原因!我们还注意到游泳池周围的人自带饮料,你可以花 22 泰铢买一杯软饮料,但酒店要收 180 泰铢,这并不奇怪!
早餐你点的两个鸡蛋都是冷的,不值得为早餐多花钱,最好还是出去吃!早餐服务期间,工作人员坐在桌子上打电话。
游泳池不错,但海滩酒店让非酒店客人坐在床上,客人支付 200 英镑外加一晚的费用才能享受所谓的私人海滩。
我的预订是延迟退房,当我询问时,他们说是的,你可以延迟退房,但你不能因为新客人来了而延迟退房(没有道理)
这不是一家四星级酒店。他们也只在房间里提供一瓶水(我们住过的其他酒店都是在浴室提供两瓶,冰箱提供两瓶)
另外,当我去酒吧旁边的厕所时,发现厕所被堵住了,我后来去的时候向工作人员报告了这件事,但还没有修好。
不要预订这家酒店,省下你的钱,去 Vanee Gold Sands 或 Explorer 挥霍一番吧。
太令人失望了,工作人员根本不在乎,就好像他们拿走了你的钱一样,所以没有提供很好的服务,不会推荐或再次入住这里。