点评:We purchased a Chonky Cheek Hamster for a granddaughter, age 7, thinking it safe per label of 3+ years. It popped and spewed a thick white substance all over her clothes and hair leaving her in tears. When bringing it gently to the attention of the store owner so he could warn parents or refuse to stock it, we received a rude reply and no concern whatever for the child. His response was "I guess you want to buy another", said in a cynical way; and then replied "that's all you came in for?" and walked away. We weren't asking for a refund or replacement and just wanted parents to be aware and concerned that the substance could cause a reaction or be toxic. Sadly, because of the owner's poor attitude and lack of concern, we left the store knowing we wouldn't ever return; though we have shopped there for many years. Caring goes beyond selling unique toys, but not in this case.
翻译:我们给7岁的孙女买了一只Chonky Cheek Hamster玩具,以为它符合3岁以上儿童安全标准。结果它突然爆裂,喷出一股浓稠的白色物质,溅到孙女的衣服和头发上,吓得她哭了起来。我们小心翼翼地把玩具交给店主,让他提醒家长或拒绝进货,结果店主却粗鲁地回复,丝毫没有关心孩子。他冷嘲热讽地回答说:“我猜你想再买一个。”然后又说:“你就为了这个来?”,然后就走开了。我们不是要求退款或换货,只是想让家长们注意,这种玩具可能会引起过敏反应或中毒。可惜的是,由于店主态度恶劣、缺乏关心,我们离开了这家店,心知以后不会再来了;虽然我们已经在那里购物很多年了。关爱不仅仅是卖独特的玩具,但这次的情况并非如此。