拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Not impressed
Diana K
Not impressed
LongHorn Steakhouse的点评
点评：They have their specialty which we could not try because they were out of it, and for me being celiac doesn't have a lot of options to begin with my we decided to stand in line and ended up waiting over 45 minutes and had high hopes. I finally found something I found safe after also consulting the waitress, she seemed polite and said all the right things but when it came to the order my dish which came with a side salad I specified that ii want it without croutons and I specified it twice especially since by experience I have learned that a lot of the waiting stuff in US and not only US have no clue about Celiac disease (and even though I thing they should be trained in it and other food allergies and sensitivities I don;t blame they for not knowing but this was not the main issue) and guess what my salad came with croutons, I sent it back and I told the young lady serving us what happened and they came back with a salad without croutons, There were a few other things we asked they either did not get delivered or did not get delivered in time (you know if I am done with the fish I don't need a lemon afterwards unless I plan to clean my hands with it)
We qualified for a special discount and we mentioned it to the waitress and she said sure
The moment we get the bill we say the salad that was supposed to be as part of the main dish without cost was added in the price and the discount was not applied. It is the only time I have seen my husband leave a till of only 10% and was not sorry for it, Being European I thing the culture of tips in the USA is very wrong to begin with and the waiting stuff should be paid a decent salary but that is a story for another day, Anyway long story short this was not one of the experiences I want to repeat
We qualified for a special discount and we mentioned it to the waitress and she said sure
The moment we get the bill we say the salad that was supposed to be as part of the main dish without cost was added in the price and the discount was not applied. It is the only time I have seen my husband leave a till of only 10% and was not sorry for it, Being European I thing the culture of tips in the USA is very wrong to begin with and the waiting stuff should be paid a decent salary but that is a story for another day, Anyway long story short this was not one of the experiences I want to repeat
翻译：他们有自己的特色菜，但我们没法尝尝，因为已经卖完了，而对于我这个患有乳糜泻的人来说，一开始就没有太多的选择，所以我们决定排队，结果等了 45 多分钟，对味道抱有很高的期望。在咨询了女服务员后，我终于找到了安全的东西，她看起来很有礼貌，说的话都很正确，但到了点菜的时候，我点了配菜沙拉的菜，我指定不加面包丁，我指定了两次，特别是因为根据经验，我了解到美国很多服务员，不仅是美国，对乳糜泻一无所知（尽管我认为他们应该接受这方面的培训，以及其他食物过敏和敏感症，但我不怪他们不知道，但这不是主要问题），猜猜我的沙拉配了面包丁，我把它退回去，告诉为我们服务的年轻女士发生了什么事，他们拿来了一份没有面包丁的沙拉，我们还问了其他一些东西，要么没有送到，要么没有及时送到（你知道，如果我吃完了鱼，我不需要柠檬，除非我打算用它洗手）
我们有资格享受特别折扣，我们把这件事告诉了女服务员，她说当然可以
我们一拿到账单就说沙拉这应该是主菜的一部分，没有成本，但被添加到价格中，没有折扣。这是我唯一一次看到我丈夫只留下 10% 的小费，我并不为此感到遗憾，作为欧洲人，我认为美国的小费文化从一开始就非常错误，服务员应该得到一份体面的薪水，但这是另一天的故事，总之，这不是我想重复的经历之一
我们有资格享受特别折扣，我们把这件事告诉了女服务员，她说当然可以
我们一拿到账单就说沙拉这应该是主菜的一部分，没有成本，但被添加到价格中，没有折扣。这是我唯一一次看到我丈夫只留下 10% 的小费，我并不为此感到遗憾，作为欧洲人，我认为美国的小费文化从一开始就非常错误，服务员应该得到一份体面的薪水，但这是另一天的故事，总之，这不是我想重复的经历之一
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
