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Do Not Stay at This Hotel
艾肯万枫酒店及套房的点评
点评：Take a look at the declining reviews, and you will understand why there were only 10 cars in the parking lot when we arrived at 8pm. We won't be back. The initial room booked by the employer was for 2 double beds instead of a King. Asked that they switch to the King, and I'd be happy to pay for any price difference (there was no price difference). Answer: since the employer booked it through a 3rd party, they wouldn't make the switch, regardless of my offer to pay more. Shared with the check in staff that my friend is new to town (first night), will spend a lot of nights in Aiken, and has discretion regarding where to stay. Didn't make a lot of sense to piss her off the first night in town. Said it nicely, just trying to solve the problem, get a place to sleep, and create a win-win.
Called the employer who booked the room, they made arrangements for a King, and we went back to the front desk. Talked with Heather, who stated she spoke with her General Manager (Susan). Heather stated that I made her feel uncomfortable, and that we would not be welcome to stay at the hotel. Got our bags and went to the Holiday Inn Express, which was delightful.
My friend has Hyatt Globalist status, meaning that she has stayed over 60 nights in 5 months at a Hyatt. Hyatt doesn't have properties in Aiken, hence the need to try Marriott. She will probably have at least 50 nights in Aiken between now and the end of the year. But they will never be at a Marriott property based on this experience.
And ... the employer is still battling to get a full refund for the 4 night reservation that we were told that we could not use. Buyer beware.
Called the employer who booked the room, they made arrangements for a King, and we went back to the front desk. Talked with Heather, who stated she spoke with her General Manager (Susan). Heather stated that I made her feel uncomfortable, and that we would not be welcome to stay at the hotel. Got our bags and went to the Holiday Inn Express, which was delightful.
My friend has Hyatt Globalist status, meaning that she has stayed over 60 nights in 5 months at a Hyatt. Hyatt doesn't have properties in Aiken, hence the need to try Marriott. She will probably have at least 50 nights in Aiken between now and the end of the year. But they will never be at a Marriott property based on this experience.
And ... the employer is still battling to get a full refund for the 4 night reservation that we were told that we could not use. Buyer beware.
翻译：看看下降的评价，你就会明白为什么我们晚上8点到的时候停车场只有10辆车。我们不会回来了。雇主最初预订的房间是 2 张双人床，而不是一张特大号床。要求他们改用国王，我很乐意支付任何差价（没有差价）。回答：由于雇主是通过第三方预订的，所以无论我提出支付更多费用，他们都不会进行转换。与办理入住手续的工作人员分享，我的朋友是镇上的新人（第一晚），将在艾肯度过很多夜晚，并且可以自行决定住宿地点。在镇上的第一个晚上激怒她并没有多大意义。说的好听，就是想办法解决问题，找个地方睡觉，共创双赢。
打电话给预订房间的雇主，他们安排了国王，我们回到前台。与 Heather 交谈，Heather 说她与她的总经理（Susan）交谈过。希瑟说我让她感到不舒服，不欢迎我们入住酒店。拿到我们的行李，然后去了 Holiday Inn Express，这是令人愉快的。
我的朋友拥有 Hyatt Globalist 身份，这意味着她在 5 个月内在凯悦酒店住了 60 多晚。凯悦在艾肯没有酒店，因此需要尝试万豪。从现在到年底，她可能至少要在艾肯住 50 晚。但基于这种体验，他们永远不会入住万豪酒店。
而且...雇主仍在努力为我们被告知无法使用的 4 晚预订获得全额退款。买家当心。
打电话给预订房间的雇主，他们安排了国王，我们回到前台。与 Heather 交谈，Heather 说她与她的总经理（Susan）交谈过。希瑟说我让她感到不舒服，不欢迎我们入住酒店。拿到我们的行李，然后去了 Holiday Inn Express，这是令人愉快的。
我的朋友拥有 Hyatt Globalist 身份，这意味着她在 5 个月内在凯悦酒店住了 60 多晚。凯悦在艾肯没有酒店，因此需要尝试万豪。从现在到年底，她可能至少要在艾肯住 50 晚。但基于这种体验，他们永远不会入住万豪酒店。
而且...雇主仍在努力为我们被告知无法使用的 4 晚预订获得全额退款。买家当心。
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