点评:Not recommended for those with self-driven vehicles!
My team stayed for five days and five nights, and my vehicle stayed parked on the street, at the mercy of Binondo traffic, for two full days and two full nights! On the third day of our stay, In the middle of our event, I had to leave for another meeting, and I told the security guard on duty that I will be back the same afternoon. There was no parking space for me anymore when I got back, and was told that I had to find a pay-for-parking space in the area on my own and that there was nothing they can do. I left my number with the guards, noting that they promised to call me the first instant a parking space becomes available. It was not until one of our team members left on Friday afternoon and vacated the parking space that THE VEHICLE THAT FETCHED HER USED, that I came to know that a parking space is now available, and it was my teammate who told me, NOT ONE OF THE GUARDS! Indeed there are very limited parking slots, and the hotel should not have allowed incoming/new guests to park if slots have been taken by checked-in guests, under the principle of first-come, first served. Or knowing the number of guests that are booked, they could have rented secure parking spaces around the area, much like what other hotels do if their own parking slots cannot accommodate in-house guests. Would they have paid for damages to my vehicle if an accident happened while my car was parked on the street while I was a guest at their hotel? Or is the attitude of the security personnel a reflection of the lack of concern of the hotel management? On top of this, we had the unfortunate experience of waiting for the breakfast buffet dishes to be refilled and tables to be cleaned (by staff busy talking to one another while guests were scrounging for clean tables to occupy) once too often. Glasses and drinking water had to be requested multiple times by different guests, used utensils were left in tables that were not properly wiped clean, and messy serving areas with spilled condiments left undisturbed by unbothered staff. Long wait for elevators, weird shower room setup that left the whole bathroom with pools of water, poor wifi connection in some rooms, and service staff arguing with guests about water bottles being replenished in rooms or not! We were supposed to book the hotel for another 4-day event in the next couple of months, but we've started looking for another venue. Extremely disappointed!
翻译:不建议自驾者自驾!
我的团队待了五天五夜,而我的车却停在路边,受岷伦洛交通的摆布,整整两天两夜!入住的第三天,活动进行到一半,我不得不离开去参加另一个会议,我告诉值班的保安我会在当天下午回来。回来后已经没有停车位了,还被告知要自己在小区里找收费停车位,他们也无能为力。我把电话号码留给了警卫,并指出他们答应在有停车位的第一时间给我打电话。直到周五下午我们的一位团队成员离开并腾出接她的车辆使用的停车位时,我才知道现在有可用的停车位,是我的队友告诉我的,而不是一个守卫们!事实上,停车位非常有限,如果停车位已被入住的客人占用,酒店不应该允许新来的客人停车,按照先到先得的原则。或者知道预订的客人数量,他们可以在该地区周围租用安全的停车位,就像其他酒店在自己的停车位无法容纳内部客人时所做的那样。如果我在他们酒店做客期间我的车停在街上发生事故,他们会赔偿我的车辆损坏吗?还是保安人员的态度反映了酒店管理层的不重视?最重要的是,我们有一次不幸的经历,就是经常等待自助早餐菜肴被补充和桌子被清洁(工作人员忙着互相交谈,而客人则在寻找干净的桌子来占据)。不同的客人必须多次要求提供玻璃杯和饮用水,用过的餐具留在桌子上,没有正确擦拭干净,杂乱的服务区洒满了调味品,而不受打扰的工作人员却没有打扰。等电梯的时间很长,淋浴间的设置很奇怪,导致整个浴室都是水,一些房间的无线网络连接很差,服务人员和客人争论房间里是否补充水瓶!我们本来应该为接下来几个月内另一场为期 4 天的活动预订酒店,但我们已经开始寻找另一个场地。非常失望!