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Overall good service, keep it up 👍🏻
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Overall good service, keep it up 👍🏻
Roselle Coffee House (Imperial Lexis KL)的点评
点评：Food is very good. However, I did feel that the service was perhaps a bit "too efficient" at times. For instance, when I stepped away to get more food, my unfinished drink and plate were cleared from the table, even though I hadn't finished them. I understand the intention to keep the tables tidy, but it would be appreciated if the staff could wait until it's clear that a guest is truly finished before clearing items. Additionally, while I understand the need to adhere to closing times, although I personally didn’t mind, some of my family members felt a bit uncomfortable when a staff member came by to remind us, about 30 minutes before closing—that the last call was at 10:00 PM. We understand and respect closing times, so a more subtle or less direct approach might feel more courteous in that moment.
That aside, we enjoyed our time and appreciate the overall hospitality.
That aside, we enjoyed our time and appreciate the overall hospitality.
翻译：食物很棒。然而，我确实觉得服务有时可能有点“过于高效”。例如，当我离开去取更多食物时，我未喝完的饮料和盘子被从桌子上清理了，尽管我并没有吃完。我理解服务员保持桌面整洁的意图，但如果他们能等到客人真正吃完后再清理餐具，那就太好了。此外，虽然我理解必须遵守关门时间，但我个人并不介意，但当服务员在关门前30分钟左右过来提醒我们最后点餐时间是晚上10点时，我的一些家人感到有点不自在。我们理解并尊重关门时间，所以在那种情况下，更委婉或不那么直接的方式可能会显得更有礼貌。
除此之外，我们很享受这次用餐体验，也感谢整体的热情款待。
除此之外，我们很享受这次用餐体验，也感谢整体的热情款待。
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