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Colin O
"Sweet" Suite Comfort, Style & Aesthetic
吉隆坡泛太平洋高级服务公寓的点评
点评：Booked an Executive Suite, 1 Bedroom at the Pan Pacific Serviced Suites Kuala Lumpur through Hotels.com for an 8-night stay for 2 persons. We chose the Pan Pacific Serviced Suites mainly for its relative newness, the washer/dryer appliance, and the central location in the Bukit Bintang area. After our stay, we realized what a great choice this had been.
THE WOW!
- The suite felt SPACIOUS. The 624 sq ft unit was efficiently and evenly divided between living, sleeping, bathroom, and kitchen areas. The high ceilings and tall windows helped.
- A SOOTHING contemporary chic feel from light-ish neutral tones with some wood laminate wall panels, tile floors & modern furnishings. Oval coffee table, throw pillow mix, and patterned floor rug added a thoughtful designer aesthetic.
- Balmain brand bath amenities (shampoo, conditioner, body wash, & body lotion). Mild scent. PREMIUM continental impression.
- High 19th floor room facing Imbi Road with a PICTURESQUE view of The Exchange TRX as well as hills in the distant landscape. Especially good view at night with lighted buildings.
- We both SLEPT VERY WELL. The bed and bedding were superbly comfortable. Pillows, duvet and linen by Canasin, a hotel quality brand. We were particularly pleased with the pairing of firm and medium loft pillows.
- The LOCATION of the premises on Jalan Sultan Ismail between Bukit Bintang Road and Imbi Road was excellent. It was easy to walk to various shopping malls and restaurants. Short walk to the Bukit Bintang MRT station; generally covered sidewalks except when crossing Jalan Walter Granier.
THE APPRECIATED
- Front desk staff were friendly and welcoming. I enquired about seeing a Two Bedroom Suite for a possible future visit & was given a room tour.
- Luxury spa feel with hotel-branded waffle robe, & fluffy slippers. Bath towels were medium fluffy.
- The closet also had a safe, laundry bag, iron, ironing board and other amenities.
- WiFi was complimentary and reliable. Speedtest results were 30.2 Mbps Download, 29.9 Mbps Upload. Fast. Worked well for a Zoom video-conference meeting.
- There was a climate control panel in the bedroom and another in the living room area. Air-conditioning cooling in each zone performed adequately. For some reason, we adjusted the temperature setting night vs day to maintain personal comfort. Sound measurement from the AC outlet vent was at a gentle 51dB = good white noise.
- The room was overall in excellent condition. Clean and minimal wear & tear. Housekeeping did a very good job attending to the suite.
- The kitchenette was very well-equipped. We particularly appreciated the filtered water system/dispenser, and the large refrigerator.
- Washer/Dryer was an Electrolux UltimateCare 300. It was clean and easy to use. We used it regularly.
- There is a work desk smartly positioned in front of the bedroom window which gives an expansive outside view.
- Enjoyed wading in the infinity pool on Level 25. The view is amazing especially at night when many of the lighted tall KL buildings can be seen.
- Also on Level 25 are a well-kept gym, a social/meeting area called “The Living Room”, and the Pacific Lounge (dining/café layout). We used the gym, and relaxed over an espresso in the Pacific Lounge several times. Except for breakfast time, these areas were not busy. We did not have breakfast in our reservation package.
- Large windows in living and bedroom areas allowed in lots of energizing natural daylight. Sheer curtain panels helped with light control.
A RATHER LONG WISHLIST
- Large wall-mounted Samsung LED televisions in the living room (with soundbar and subwoofer) and bedroom with Chromecast and other connectivity features. Medium selection of channels. Chromecast was finicky & often failed after 15 to 20 minutes. Screen mirroring over WiFi also was problematic. Television could not be set-up to directly connect my laptop computer via HDMI cable for screen projection (no input control in television interface). The subwoofer did not work even for music streaming. In the end, the televisions turned out to be frustrating and consequently little-used.
- Hair dryer was an Elba 1800-2000W 3-heat. 2-speed. Did not have ionic or ceramic/tourmaline features. The bathroom plug to connect the hair dryer is behind a mirror inside a cabinet so it was troublesome to plug it in.
- There was a lot of room lighting which allowed good control of ambiance. We especially appreciated the night light between the bedroom and bathroom. The floor and pendant lamps with round ball shades were a nice deco touch. However, there were a lot of switches and they were not labeled. Took bothersome trial and error to turn on/off the right light.
- Bathroom overall was excellent - with just a few issues needing attention. Lots of thoughtful toiletries. Shower was very nice with good water flow, fast arrival of hot water, & Balmain shower products. Issues include: (i) shower door bar has sharp elbows which once scraped my forearm when entering, (ii) no Balmain bath products at the tub (there were bath salts & a loofah which delighted), (iii) we would have liked to have had the Balmain (liquid soap) Hand Wash as well, & (iv) the tub had a repair patch that was not smoothed out.
- Toilet has a Toto Washlet (bidet) unit with a manual valve control. The flush buttons for the toilet were inconveniently low on the back wall and blocked by the toilet seat when up.
- The toothbrush amenity had painfully stiff bristles. We reverted to our Singapore Airlines toothbrush instead which was perfectly gentle.
- Closet drawers would tip sliding in and out. Closet door would slide open by itself turning on the inside light.
- Almost a deal breaker when making a reservation were the room photos and descriptions that are on the Pan Pacific website as well as Hotels.com. The differences between the base, Deluxe and Executive rooms were not apparent.
- While the overall design tone was very pleasing, some additional accessorizing (artwork, greenery) for room character would have made the suite even better.
WOULD WE RETURN?
- We would definitely consider making a reservation for a future stay. There is compelling convenience, value & comfort offered in this "sweet" suite.
THE WOW!
- The suite felt SPACIOUS. The 624 sq ft unit was efficiently and evenly divided between living, sleeping, bathroom, and kitchen areas. The high ceilings and tall windows helped.
- A SOOTHING contemporary chic feel from light-ish neutral tones with some wood laminate wall panels, tile floors & modern furnishings. Oval coffee table, throw pillow mix, and patterned floor rug added a thoughtful designer aesthetic.
- Balmain brand bath amenities (shampoo, conditioner, body wash, & body lotion). Mild scent. PREMIUM continental impression.
- High 19th floor room facing Imbi Road with a PICTURESQUE view of The Exchange TRX as well as hills in the distant landscape. Especially good view at night with lighted buildings.
- We both SLEPT VERY WELL. The bed and bedding were superbly comfortable. Pillows, duvet and linen by Canasin, a hotel quality brand. We were particularly pleased with the pairing of firm and medium loft pillows.
- The LOCATION of the premises on Jalan Sultan Ismail between Bukit Bintang Road and Imbi Road was excellent. It was easy to walk to various shopping malls and restaurants. Short walk to the Bukit Bintang MRT station; generally covered sidewalks except when crossing Jalan Walter Granier.
THE APPRECIATED
- Front desk staff were friendly and welcoming. I enquired about seeing a Two Bedroom Suite for a possible future visit & was given a room tour.
- Luxury spa feel with hotel-branded waffle robe, & fluffy slippers. Bath towels were medium fluffy.
- The closet also had a safe, laundry bag, iron, ironing board and other amenities.
- WiFi was complimentary and reliable. Speedtest results were 30.2 Mbps Download, 29.9 Mbps Upload. Fast. Worked well for a Zoom video-conference meeting.
- There was a climate control panel in the bedroom and another in the living room area. Air-conditioning cooling in each zone performed adequately. For some reason, we adjusted the temperature setting night vs day to maintain personal comfort. Sound measurement from the AC outlet vent was at a gentle 51dB = good white noise.
- The room was overall in excellent condition. Clean and minimal wear & tear. Housekeeping did a very good job attending to the suite.
- The kitchenette was very well-equipped. We particularly appreciated the filtered water system/dispenser, and the large refrigerator.
- Washer/Dryer was an Electrolux UltimateCare 300. It was clean and easy to use. We used it regularly.
- There is a work desk smartly positioned in front of the bedroom window which gives an expansive outside view.
- Enjoyed wading in the infinity pool on Level 25. The view is amazing especially at night when many of the lighted tall KL buildings can be seen.
- Also on Level 25 are a well-kept gym, a social/meeting area called “The Living Room”, and the Pacific Lounge (dining/café layout). We used the gym, and relaxed over an espresso in the Pacific Lounge several times. Except for breakfast time, these areas were not busy. We did not have breakfast in our reservation package.
- Large windows in living and bedroom areas allowed in lots of energizing natural daylight. Sheer curtain panels helped with light control.
A RATHER LONG WISHLIST
- Large wall-mounted Samsung LED televisions in the living room (with soundbar and subwoofer) and bedroom with Chromecast and other connectivity features. Medium selection of channels. Chromecast was finicky & often failed after 15 to 20 minutes. Screen mirroring over WiFi also was problematic. Television could not be set-up to directly connect my laptop computer via HDMI cable for screen projection (no input control in television interface). The subwoofer did not work even for music streaming. In the end, the televisions turned out to be frustrating and consequently little-used.
- Hair dryer was an Elba 1800-2000W 3-heat. 2-speed. Did not have ionic or ceramic/tourmaline features. The bathroom plug to connect the hair dryer is behind a mirror inside a cabinet so it was troublesome to plug it in.
- There was a lot of room lighting which allowed good control of ambiance. We especially appreciated the night light between the bedroom and bathroom. The floor and pendant lamps with round ball shades were a nice deco touch. However, there were a lot of switches and they were not labeled. Took bothersome trial and error to turn on/off the right light.
- Bathroom overall was excellent - with just a few issues needing attention. Lots of thoughtful toiletries. Shower was very nice with good water flow, fast arrival of hot water, & Balmain shower products. Issues include: (i) shower door bar has sharp elbows which once scraped my forearm when entering, (ii) no Balmain bath products at the tub (there were bath salts & a loofah which delighted), (iii) we would have liked to have had the Balmain (liquid soap) Hand Wash as well, & (iv) the tub had a repair patch that was not smoothed out.
- Toilet has a Toto Washlet (bidet) unit with a manual valve control. The flush buttons for the toilet were inconveniently low on the back wall and blocked by the toilet seat when up.
- The toothbrush amenity had painfully stiff bristles. We reverted to our Singapore Airlines toothbrush instead which was perfectly gentle.
- Closet drawers would tip sliding in and out. Closet door would slide open by itself turning on the inside light.
- Almost a deal breaker when making a reservation were the room photos and descriptions that are on the Pan Pacific website as well as Hotels.com. The differences between the base, Deluxe and Executive rooms were not apparent.
- While the overall design tone was very pleasing, some additional accessorizing (artwork, greenery) for room character would have made the suite even better.
WOULD WE RETURN?
- We would definitely consider making a reservation for a future stay. There is compelling convenience, value & comfort offered in this "sweet" suite.
翻译：通过 Hotels.com 预订了吉隆坡泛太平洋高级服务公寓的行政套房（1 间卧室），2 人入住 8 晚。我们选择泛太平洋高级服务公寓主要是因为它比较新，有洗衣机/烘干机，位于武吉免登区的中心位置。入住后，我们意识到这是一个多么棒的选择。
惊喜！
- 套房感觉很宽敞。624 平方英尺的房间高效且均匀地划分为起居区、睡眠区、浴室区和厨房区。高高的天花板和高大的窗户起到了帮助作用。
- 浅色中性色调搭配木质层压墙板、瓷砖地板和现代家具，营造出舒缓的现代时尚感。椭圆形咖啡桌、抱枕组合和带图案的地毯增添了设计师的贴心美感。
- Balmain 品牌洗浴用品（洗发水、护发素、沐浴露和润肤露）。淡淡的香味。高档的欧陆风格。
- 19 楼高的客房面向 Imbi 路，可欣赏到 The Exchange TRX 的如画美景以及远处的山丘。夜晚的景色尤其优美，因为建筑物灯火通明。
- 我们睡得很好。床和床上用品非常舒适。枕头、羽绒被和床单均来自酒店品质品牌 Canasin。我们对硬枕头和中厚枕头的搭配特别满意。
- 酒店位置优越，位于 Jalan Sultan Ismail，位于 Bukit Bintang 路和 Imbi 路之间。步行即可轻松抵达各种购物中心和餐厅。步行片刻即可抵达 Bukit Bintang 地铁站；除了穿过 Jalan Walter Granier 时，人行道通常都有遮盖。
值得赞赏的地方
- 前台工作人员友好热情。我询问是否可以参观两卧室套房，以便将来入住，他们带我参观了房间。
- 豪华水疗体验，配有酒店品牌的华夫格浴袍和柔软的拖鞋。浴巾中等蓬松度。
- 衣柜里还有保险箱、洗衣袋、熨斗、熨衣板和其他便利设施。
- WiFi 是免费的，而且很可靠。速度测试结果为下载速度 30.2 Mbps，上传速度 29.9 Mbps。很快。非常适合 Zoom 视频会议。
- 卧室和客厅区域各有一个气候控制面板。每个区域的空调制冷效果都很好。出于某种原因，我们调整了夜间和白天的温度设置，以保持个人舒适度。空调出风口的声音测量值为温和的 51dB = 良好的白噪声。
- 房间整体状况良好。干净，磨损最小。客房服务人员在套房的打理方面做得很好。
- 小厨房设备齐全。我们特别喜欢过滤水系统/饮水机和大冰箱。
- 洗衣机/烘干机是 Electrolux UltimateCare 300。它干净且易于使用。我们经常使用它。
- 卧室窗户前巧妙地摆放了一张办公桌，可以欣赏到开阔的室外景色。
- 喜欢在 25 楼的无边泳池里嬉戏。景色令人惊叹，尤其是在晚上，可以看到许多灯火通明的吉隆坡高楼大厦。
- 25 楼还有一个维护良好的健身房、一个名为“客厅”的社交/会议区和太平洋休息室（餐厅/咖啡厅布局）。我们多次使用健身房，并在太平洋休息室喝着浓缩咖啡放松身心。除了早餐时间，这些区域并不繁忙。我们的预订套餐中没有早餐。
- 客厅和卧室区域的大窗户让大量充满活力的自然光线照进来。薄纱窗帘有助于控制光线。
相当长的愿望清单
- 客厅（带条形音箱和低音炮）和卧室配有大型壁挂式三星 LED 电视，配有 Chromecast 和其他连接功能。频道选择适中。 Chromecast 很挑剔，经常在 15 到 20 分钟后失败。通过 WiFi 进行屏幕镜像也有问题。无法设置电视以通过 HDMI 电缆直接连接我的笔记本电脑进行屏幕投影（电视界面没有输入控制）。低音炮甚至无法播放音乐。最后，电视变得令人沮丧，因此很少使用。
- 吹风机是 Elba 1800-2000W 3 加热。2 速。没有离子或陶瓷/电气石功能。连接吹风机的浴室插头位于柜子内的镜子后面，因此插入很麻烦。
- 房间照明充足，可以很好地控制氛围。我们特别喜欢卧室和浴室之间的夜灯。带有圆球灯罩的落地灯和吊灯是一种不错的装饰风格。但是，有很多开关，它们没有标签。费了好大的劲才打开/关闭正确的灯。
- 浴室总体来说很棒 - 只有几个问题需要注意。很多贴心的洗漱用品。淋浴非常好，水流好，热水来得快，还有 Balmain 淋浴产品。问题包括：(i) 淋浴门杆有尖锐的弯头，我进去的时候曾经刮到过前臂；(ii) 浴缸里没有 Balmain 沐浴产品（有沐浴盐和丝瓜络，真不错）；(iii) 我们也希望能有 Balmain（液体肥皂）洗手液；(iv) 浴缸有修补补丁，但修补补丁没有打磨平整。
- 厕所配有 Toto Washlet（坐浴盆）装置，带手动阀门控制。马桶的冲水按钮位于后壁的下方，很不方便，拉起时会被马桶座挡住。
- 牙刷的刷毛很硬，很疼。我们改用新加坡航空的牙刷，非常温和。
- 衣柜抽屉滑进滑出时会倾斜。衣柜门会自动滑开，打开室内灯。
- 预订时，泛太平洋网站和 Hotels.com 上的客房照片和描述几乎成了交易的障碍。基本房、豪华房和行政房之间的区别并不明显。
- 虽然整体设计基调非常令人愉悦，但如果能增加一些装饰（艺术品、绿植）来增添房间特色，套房会更好。
我们会再来吗？
- 我们肯定会考虑预订未来的住宿。这间“温馨”套房提供令人信服的便利、价值和舒适。
惊喜！
- 套房感觉很宽敞。624 平方英尺的房间高效且均匀地划分为起居区、睡眠区、浴室区和厨房区。高高的天花板和高大的窗户起到了帮助作用。
- 浅色中性色调搭配木质层压墙板、瓷砖地板和现代家具，营造出舒缓的现代时尚感。椭圆形咖啡桌、抱枕组合和带图案的地毯增添了设计师的贴心美感。
- Balmain 品牌洗浴用品（洗发水、护发素、沐浴露和润肤露）。淡淡的香味。高档的欧陆风格。
- 19 楼高的客房面向 Imbi 路，可欣赏到 The Exchange TRX 的如画美景以及远处的山丘。夜晚的景色尤其优美，因为建筑物灯火通明。
- 我们睡得很好。床和床上用品非常舒适。枕头、羽绒被和床单均来自酒店品质品牌 Canasin。我们对硬枕头和中厚枕头的搭配特别满意。
- 酒店位置优越，位于 Jalan Sultan Ismail，位于 Bukit Bintang 路和 Imbi 路之间。步行即可轻松抵达各种购物中心和餐厅。步行片刻即可抵达 Bukit Bintang 地铁站；除了穿过 Jalan Walter Granier 时，人行道通常都有遮盖。
值得赞赏的地方
- 前台工作人员友好热情。我询问是否可以参观两卧室套房，以便将来入住，他们带我参观了房间。
- 豪华水疗体验，配有酒店品牌的华夫格浴袍和柔软的拖鞋。浴巾中等蓬松度。
- 衣柜里还有保险箱、洗衣袋、熨斗、熨衣板和其他便利设施。
- WiFi 是免费的，而且很可靠。速度测试结果为下载速度 30.2 Mbps，上传速度 29.9 Mbps。很快。非常适合 Zoom 视频会议。
- 卧室和客厅区域各有一个气候控制面板。每个区域的空调制冷效果都很好。出于某种原因，我们调整了夜间和白天的温度设置，以保持个人舒适度。空调出风口的声音测量值为温和的 51dB = 良好的白噪声。
- 房间整体状况良好。干净，磨损最小。客房服务人员在套房的打理方面做得很好。
- 小厨房设备齐全。我们特别喜欢过滤水系统/饮水机和大冰箱。
- 洗衣机/烘干机是 Electrolux UltimateCare 300。它干净且易于使用。我们经常使用它。
- 卧室窗户前巧妙地摆放了一张办公桌，可以欣赏到开阔的室外景色。
- 喜欢在 25 楼的无边泳池里嬉戏。景色令人惊叹，尤其是在晚上，可以看到许多灯火通明的吉隆坡高楼大厦。
- 25 楼还有一个维护良好的健身房、一个名为“客厅”的社交/会议区和太平洋休息室（餐厅/咖啡厅布局）。我们多次使用健身房，并在太平洋休息室喝着浓缩咖啡放松身心。除了早餐时间，这些区域并不繁忙。我们的预订套餐中没有早餐。
- 客厅和卧室区域的大窗户让大量充满活力的自然光线照进来。薄纱窗帘有助于控制光线。
相当长的愿望清单
- 客厅（带条形音箱和低音炮）和卧室配有大型壁挂式三星 LED 电视，配有 Chromecast 和其他连接功能。频道选择适中。 Chromecast 很挑剔，经常在 15 到 20 分钟后失败。通过 WiFi 进行屏幕镜像也有问题。无法设置电视以通过 HDMI 电缆直接连接我的笔记本电脑进行屏幕投影（电视界面没有输入控制）。低音炮甚至无法播放音乐。最后，电视变得令人沮丧，因此很少使用。
- 吹风机是 Elba 1800-2000W 3 加热。2 速。没有离子或陶瓷/电气石功能。连接吹风机的浴室插头位于柜子内的镜子后面，因此插入很麻烦。
- 房间照明充足，可以很好地控制氛围。我们特别喜欢卧室和浴室之间的夜灯。带有圆球灯罩的落地灯和吊灯是一种不错的装饰风格。但是，有很多开关，它们没有标签。费了好大的劲才打开/关闭正确的灯。
- 浴室总体来说很棒 - 只有几个问题需要注意。很多贴心的洗漱用品。淋浴非常好，水流好，热水来得快，还有 Balmain 淋浴产品。问题包括：(i) 淋浴门杆有尖锐的弯头，我进去的时候曾经刮到过前臂；(ii) 浴缸里没有 Balmain 沐浴产品（有沐浴盐和丝瓜络，真不错）；(iii) 我们也希望能有 Balmain（液体肥皂）洗手液；(iv) 浴缸有修补补丁，但修补补丁没有打磨平整。
- 厕所配有 Toto Washlet（坐浴盆）装置，带手动阀门控制。马桶的冲水按钮位于后壁的下方，很不方便，拉起时会被马桶座挡住。
- 牙刷的刷毛很硬，很疼。我们改用新加坡航空的牙刷，非常温和。
- 衣柜抽屉滑进滑出时会倾斜。衣柜门会自动滑开，打开室内灯。
- 预订时，泛太平洋网站和 Hotels.com 上的客房照片和描述几乎成了交易的障碍。基本房、豪华房和行政房之间的区别并不明显。
- 虽然整体设计基调非常令人愉悦，但如果能增加一些装饰（艺术品、绿植）来增添房间特色，套房会更好。
我们会再来吗？
- 我们肯定会考虑预订未来的住宿。这间“温馨”套房提供令人信服的便利、价值和舒适。
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