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A bit disappointing experience
Arlan P
1
A bit disappointing experience
Seventy N Coffee + Drinkery的点评
点评：My son was craving steak so we tried 70N. The place has that luxurious feel, and you would really have that feel once you see the menu. We got angus ribeye, teak salad, st louis ribs and bread plate. The steak salad, bread plate,.and side dishes buttered corn, and mashed potato were good. The ribs was OK but dry. The baked spinach side dish was salty. The ribeye was kind of disappointing: chewy parts and almost a quarter of it was fat. The service crew was helpful and attentive. The most disappointing part was when we got the bill. The ribeye was listed at 6,185 pesos even though the menu states 5,500 pesos. When I asked, the staff said it was because the one they served was 900 gms. instead of 800 gms. I pointed out that the menu indicates approx 800 gms., meaning more or less than 800 gms., at the given price of 5500, and the menu does not say that it was per 100 gm. unlike the other steaks. The cashier and the waiter apologized for bot telling us that they had such policy for charging over 800 gms. I told them that they it wasn't their fault because it was not indicated in the menu. I asked for the manager or asst. manager, but there were none. I said I would only pay for what is right and fair according to the menu. The staff finally saw the point and relented, although they did bot follow the stated price on the menu as they said it could not be undone in the system. They just tried to find ways to even out the bill and.orice difference. I just hope that wouldn't be taken against the waiter. Before leaving, I told them to tell the management to fix their menu and system pricing. I hope they do improve, but I don't think we're going back.
翻译：我儿子想吃牛排，所以我们尝试了 70N。这个地方给人一种奢华的感觉，你一看到菜单就会有这种感觉。我们点了安格斯肋眼牛排、柚木沙拉、圣路易斯肋骨和面包拼盘。牛排沙拉、面包拼盘、配菜黄油玉米和土豆泥都很好。肋骨还可以，但有点干。烤菠菜配菜太咸了。肋眼牛排有点令人失望：有嚼劲，而且几乎四分之一是肥肉。服务人员很乐于助人，很细心。最令人失望的是当我们拿到账单的时候。肋眼牛排的价格是 6,185 比索，尽管菜单上写着 5,500 比索。当我问的时候，工作人员说这是因为他们提供的是 900 克，而不是 800 克。我指出菜单上显示约 800 克，也就是说，给定价格 5500 克时，会多或少 800 克，菜单上没有说明按 100 克计算，这与其他牛排不同。收银员和服务员向我们道歉，告诉我们他们有这样的收费政策，超过 800 克。我告诉他们，这不是他们的错，因为菜单上没有注明。我要求找经理或助理经理，但没有。我说我只会根据菜单支付正确和公平的费用。工作人员终于明白了这一点，并让步了，尽管他们没有按照菜单上标明的价格行事，因为他们说这在系统中无法撤销。他们只是试图找到方法来平衡账单和价格差额。我只是希望这不会被用来对付服务员。离开前，我告诉他们告诉管理层修改菜单和系统定价。我希望他们确实有所进步，但我不认为我们会倒退。
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