点评:Came away for the first holiday of the year and what was sold as a great hotel, I’m afraid didn’t live up to expectations! This hotel was advertised and sold as a 5* and I hate to say that I have stayed in 3* in the Canary Islands that were of a higher standard.
The room was clean enough but the mattresses were rock solid!! I’ve came home with a really bad back. Bathroom had black mould around the sink and tiles cracked in the shower…..this is not acceptable for something claiming to be 5* standard!
The food was not great!! Repetitive most nights and has to be said it was not hot at all. Snack bar food was always cold and the late night dinner from 11pm was the same food sat there from the main dinner service.
Some staff were friendly but others were not and highly unapproachable if you had a problem.
All in all this was my first visit to Turkey and if the standards here are anything to go by then I’m afraid I shall not be returning.
翻译:今年第一次出门度假,这家酒店宣传得非常好,可惜没有达到预期!这家酒店宣传和宣传都是五星级,我真不敢说我在加那利群岛住过比它更高的三星级酒店。
房间还算干净,但床垫却硬得像石头一样!!我回家后背疼得厉害。浴室的水槽周围长满了黑色的霉菌,淋浴间的瓷砖也裂开了……对于一家号称五星级的酒店来说,这简直是无法接受的!
食物也不好吃!!几乎每天晚上都重复上菜,而且不得不说,一点也不热。小吃店的食物总是冷的,晚上11点开始的夜宵和主餐厅的一样。
有些员工很友好,但也有些员工不太友好,而且如果你遇到问题,他们几乎不会主动联系你。
总而言之,这是我第一次来土耳其,如果以这里的标准来看,恐怕我不会再来了。