点评:I moved from Ubud area here for 2.5 days. And I need to be very honest to say everthing is perfect here. I was received with warmest rituals and the most professional staff (supervisor of reception). They gave me nice tea and dessert while waiting to check in, and escort me to room after check-in. The staff also introduce the room to you so that you get familiar with everything there. The equipment of the room is very modern with Baliness elements and clean. I can't love it more. My fisrt night staying there was in a room facing the garden, the view is great and you can even see squirrel visiting my balcony in the morning. So cute! Actually I was waken up at 01:00 because the couple next door and their friends were talking loudly in the hall. The unbelievable thing is the couple were watching TV with high vol. and talking loudly, doing video calls with friends. I called the reception desk and they immediately called the couple to warn. But...it seems the man just didn't care, TV was turned off and he started to make phone call loudly. The reception checked with me if it is getting better and I have to be honest and said no. They really tried to help me but this neighbor finally stopped 1hour later. The 2nd morning I mentioned my experience to the supervisor, he really listened and tried his best to solve the pain point. Amnaya decided to change a room for me for better neighbor and it is an upgraded suite. That night when I went back I even received a note from their general mgr., some snacks, and a cute turtle toy. This is really warm! I also like to mention to you that the breakfast is fancy with set menu and there is free afternoon tea. Thanks Amnaya! You made my first visit to Bali Kuta perfect!酒店房间硬件设施非常现代,房间整洁干净凉爽。从办理入住,到客房服务服务周到。早餐非常炫酷,是set menu但有不同国家的口味,从中国到美式,到巴厘岛当地食物。泳池美丽,还有免费的下午茶。