点评:Situated in the centre of Kochi, the hotel Abad Plaza is a tranquil air conditioned oasis. Our well equiped room (401) was probably the quietest I had ever experienced in India. The roof top pool area was a delight, a lovely spot to take advantage of the warm Kerala sun. Breakfast was very good as well.
My wife and I stayed 6 nights and were very impressed with the standard of customer care delivered by the staff of the hotel. From the excellent reception staff, the restaurant personnel, through to the gardiner who tended the roof top plants, they all worked very hard to make the hotel work. A lot of credit should go to the hotel manager, Mr Kumar, who is an able "captain of the ship".
The only negative I could find was the low number of beds by the pool. A few more would be beneficial.
Another tip worth mentioning is make sure that it is clear whether breakfast is included or not. We booked with Priceline/Agoda and what we on our booking sheet was at odds with the booking record that the hotel had. Mr Kumar was able to resolve this matter, however it is best if you double check your booking yourself in advance.
翻译:Abad Plaza 酒店位于科钦市中心,是一片宁静的空调绿洲。我们设备齐全的房间(401)可能是我在印度住过的最安静的房间。屋顶泳池区令人愉悦,是享受喀拉拉邦温暖阳光的好地方。早餐也很好。
我和妻子在这里住了 6 晚,对酒店员工提供的客户服务标准印象深刻。从优秀的接待人员、餐厅工作人员到照料屋顶植物的园丁,他们都为酒店努力工作。酒店经理库马尔先生功不可没,他是一位能干的“船长”。
我发现的唯一缺点是泳池边的床位数量很少。如果能多一些就更好了。
另一个值得一提的提示是确保清楚说明是否包含早餐。我们通过 Priceline/Agoda 预订,我们的预订单上的内容与酒店的预订记录不一致。库马尔先生能够解决这个问题,但是您最好提前仔细检查您的预订。