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Worst hospitality experience ever
Tripadvisor用户
Worst hospitality experience ever
Sector 7 Social的点评
点评：Service from Sanjay and vinod was worst Service i ever had no communication no attention to guests they are not able to answer to guests properly, we ordered iced tea and it was not good we gave it to change it and i don't know how much time they taking to change it, we ordered paneer dish for main course it was not watery and it was hard to find the paneer pieces in the dish, then i asked them 10 times to fix my table as it was wobbling and no one came to fix it till end it was very hard for me to have my meal, i called the manager i know that guy was not the manager but he claims to be manager his name was kulbhushan he's really rude doesn't know how to speak with the guests how to resolve the problem rather he was being rude and making faces, i think so all the staff should learn hospitality attiqates and manners, i think so you need to give training to your team how to resolve the issue and give compensation to the guests. The worst experience ever.
翻译：Sanjay 和 vinod 提供的服务是我所体验过的最差的服务，他们没有与客人沟通，没有关注客人，不能正确回答客人的问题，我们点了冰茶，味道不好，我们要求换，我不知道他们花了多长时间才换好，我们点了奶豆腐菜作为主菜，它没有水，而且很难在菜里找到奶豆腐碎片，然后我叫他们 10 次来修我的桌子，因为它摇摇晃晃的，但直到最后都没有人来修，我很难吃饭，我打电话给经理，我知道那人不是经理，但他自称是经理，他的名字叫 kulbhushan，他真的很粗鲁，不知道如何与客人交谈，如何解决问题，相反，他很粗鲁，还做鬼脸，我认为所有的员工都应该学习接待态度和礼仪，我认为你需要培训你的团队如何解决问题并向客人提供补偿。有史以来最糟糕的经历。
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