点评:It is very horrible experience in casbah restaurant which is in westin hotel nd it is situated in hi-tech city hyderabad .my concern is that only plzz treat all guest similar because i write my incident over here nd i hope westin gm mr .deep preet bindra also understand my words thats why i write this msg to him plzz train your staff because your staff is very rude mr arjun nd mr kundan .we are also hotilier nd we understand all of this situation but the concern only that one of the guest play the music loud nd we just call the steward nd tell him plzz told to guest it’s a public place nt a private place don’t play the music loud because we also talk my colleague . first we call one steward his name is mr kundan nd we mention all this thing then he is go to guest table nd literally he is react like this we are nothing for him. And laughing on us …The guest also saying to us i m the 10% share over here and the person called arjun he told to the same guest sir you can enjoy your loud music i will handled this cheap gueast . we can do wht ever we want then we call the restaurant manager his name is arjun thing we are expalin to him but mr kundan nt listening our words nd mention that he is our regular guest we can’t do anything just clear the bill otherwise i will call to security .sir plzz don’t react like this because we are also paying to u we are nt a begger right soo plzz treat all guest similar . And after the billing payment both of this persons are setting on the same table with the same guest … and do the chit chat and all together laughing and arjun seeing on us and laughing on the same table …. If you dont teust on us just check your CCTV camera …. We are waiting for your action against this guys general manager … if it is not happen i will go to the Marriott headquarters … or i will file take the legal action… we will tag the Marriott corporate team as well in the mail …. Don’t leave the outlate on unresposible manager or staff ….. and the man called kundan he mentioned i m manager on duty ( MOD ) of the day …. He is my regular guest if you want you can just pay the bill and leave nd if u are nt taking any action tomorrow then same msg nd photos we will forward to your corporate office as well as on twitter.
翻译:这是一次非常糟糕的经历,威斯汀酒店内的 casbah 餐厅坐落在高科技城海得拉巴。我担心的是,请对所有客人一视同仁,因为我在这里写了我的事件,我希望威斯汀总经理 deep preet bindra 先生也明白我的话,这就是我给他写这条信息的原因,请培训您的员工,因为您的员工非常粗鲁,arjun 先生和 kundan 先生。我们也很热情,我们了解所有这种情况,但我们唯一担心的是,其中一位客人把音乐放得很大声,我们只需打电话给服务员,告诉他,请告诉客人这是公共场所,而不是私人场所,不要大声播放音乐,因为我们也和我的同事交谈。首先,我们打电话给一位服务员,他的名字是 kundan 先生,我们提到这一切,然后他走到客人桌旁,他的反应就像这样,我们对他无动于衷。还嘲笑我们……客人还对我们说我是这里的 10% 份额,那个叫 Arjun 的人对同一位客人说,先生,您可以尽情享受大声的音乐,我会处理好这个小气的客人。我们可以为所欲为,然后我们打电话给餐厅经理,他叫 Arjun,我们正在向他解释,但 Kundan 先生不听我们的话,还说他是我们的常客,我们什么也做不了,只能结清账单,否则我会打电话给保安。先生,请不要这样反应,因为我们也是付钱给您,我们不是乞丐,所以请平等对待所有客人。结完账后,这两个人和同一个客人坐在同一张桌子上……聊天,大家一起笑,Arjun 看到我们,也坐在同一张桌子上笑……如果您不嘲笑我们,就检查一下您的闭路电视摄像机……我们正在等待你对这个家伙的总经理采取行动……如果不采取行动,我将前往万豪总部……或者我将提起法律诉讼……我们还会在邮件中标记万豪公司团队……不要迟到,不要指责不负责任的经理或员工……那个叫 kundan 的人说我是当天的值班经理 (MOD)……他是我常客,如果你愿意,你可以付账然后离开,如果你明天不采取任何行动,我们会将相同的消息和照片转发到你的公司办公室以及推特上。