点评:This was the WORST bdubs we have ever been in. Right from the start-we waited forever for a server to come over (they were all busy huddled at a table by the kitchen eating). We finally get to order-we ordered drinks and an appetizer with the plan of main order to go. Mind you it is not busy while we are in here so once we finish our app, we place our to go order. 15 min later a large group comes in, sits down and I notice it’s a good 20 min gone by, they have not had anyone take their orders and our order still has not come out. No employees around…..another 5 min goes by and someone is just now taking this groups drink order…..finally a manager comes out but wait, he is coming out with his own food and drink….he is enjoying that while customers are not being waited on and orders not coming out. Awesome!! Way to lead Sir!!! I finally go and ask waitress about our order…she said the kitchen is backed up due to being so busy and a call out ….riiight…..Ok then this manager needs to get off his bootie, eat later and take care of the customers then he needs FIRED! A lot of these employees should follow. This was the worst service I have seen! Will not be going back to this one. It seriously needs help. In the end we got our order, did not tip and those customers still had no food or drinks……
翻译:这是我们住过的最糟糕的bdubs。从一开始我们就一直等待服务员过来(他们都忙着挤在厨房旁边的桌子旁吃饭)。我们终于开始点菜了——我们点了饮料和开胃菜,计划先点主菜。请注意,我们在这里的时候并不忙,所以一旦我们完成我们的应用程序,我们就会下订单。 15 分钟后,一大群人进来,坐下来,我注意到已经过去了 20 分钟,他们还没有人接受他们的订单,我们的订单仍然没有出来。周围没有员工……又过了 5 分钟,有人正在接受这群人的饮料订单……终于有一位经理出来了,但等等,他带着自己的食物和饮料出来了……他正在享受顾客的乐趣没有等待并且订单没有发出。惊人的!!先生的领导方式!!!我最后去问女服务员我们的订单…她说厨房因为太忙而备份了….riiight…..好吧,那么这位经理需要脱掉他的靴子,稍后吃饭并照顾好如果是客户,那么他需要被解雇!许多这样的员工应该效仿。这是我见过的最糟糕的服务!不会再回到这个了。它非常需要帮助。最后我们拿到了订单,没有给小费,那些顾客仍然没有食物或饮料……