Bad choice for dinner. Very expensive. 520 BY for 2 starters, 2 main courses, coffee and one desert and very bad service
Charlie Restaurant & Bar的点评
点评:The management at this restaurant was arrogant and unfair. We returned a glass of wine we didn’t like, and the sommelier that spoke good English, offered a replacement, which we accepted. However, when the bill came, they charged us for the wine we didn’t drink. Out of the five dishes we ordered, only two were satisfactory: my spouse’s main course and my dessert.
I had the octopus carpaccio and California scallop, while my wife had the green salad and Denise fish filet. Both dish presentation and taste were disappointing—about 2 out of 5. The only thing worth noting was the coffee, which was excellent.
When I spoke to the sommelier about the wine charge, she only spoke Russian and refused to refund the glass we didn’t drink. When I asked for the manager, the staff claimed they didn’t speak English, but insisted I still had to pay for the wine. Eventually, they returned the wine glass and told me to drink it if I wanted, but would not issue a refund.
翻译:这家餐厅的管理层傲慢又不公平。我们退回了一杯不喜欢的葡萄酒,英语流利的侍酒师建议我们换一杯,我们接受了。然而,结账时,他们却收了我们没喝的那杯酒的费用。我们点了五道菜,只有两道还算满意:我妻子的主菜和我的甜点。
我点了章鱼薄片和加州扇贝,我妻子点了蔬菜沙拉和丹尼斯鱼柳。菜品的卖相和味道都令人失望——五分中大概只有两分。唯一值得一提的是咖啡,非常棒。
当我和侍酒师讨论酒费时,她只会说俄语,而且拒绝退还我们没喝的那一杯酒。当我要求见经理时,工作人员声称他们不会说英语,但坚持说我还是得付酒钱。最后,他们把酒杯还给了我,并告诉我如果我想喝就喝,但不会退款。