拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Disappointing
Tripadvisor用户
Disappointing
Pasticeri Nefeli的点评
点评：I visited this bakery twice this week and had a disappointing experience. I waited for over 5 minutes without being assisted, even though I asked for help with the sweets. Eventually, I was told it was self-service, but there were no signs indicating this. To make matters worse, I saw the staff assisting another customer while I was waiting, which was very inconsistent and confusing.
When I tried to serve myself, I couldn't find a pair of tongs and discovered they only had one, which they used for all the sweets. This is unacceptable, especially for people who may have allergies. If it’s a self-service setup, clear signage is a must, and there should be enough tongs for hygiene and convenience.
The final straw was observing staff making faces at each other while serving other guests. It made me feel like they probably did the same when I wasn’t looking. Rude behavior, poor organization, and an overrated experience overall. I won’t be coming back.
When I tried to serve myself, I couldn't find a pair of tongs and discovered they only had one, which they used for all the sweets. This is unacceptable, especially for people who may have allergies. If it’s a self-service setup, clear signage is a must, and there should be enough tongs for hygiene and convenience.
The final straw was observing staff making faces at each other while serving other guests. It made me feel like they probably did the same when I wasn’t looking. Rude behavior, poor organization, and an overrated experience overall. I won’t be coming back.
翻译：本周我去了这家面包店两次，体验令人失望。我等了 5 分钟多，没有人帮忙，尽管我要求他们帮忙拿甜点。最后，我被告知这是自助服务，但没有标志表明这一点。更糟糕的是，我在等待的时候看到工作人员在帮助另一位顾客，这非常不一致和令人困惑。
当我试图自助服务时，我找不到一把钳子，发现他们只有一把，他们用它夹所有的甜点。这是不可接受的，尤其是对可能有过敏的人来说。如果是自助服务，必须有清晰的标识，并且应该有足够的钳子以保证卫生和方便。
最后一根稻草是看到工作人员在为其他客人服务时互相扮鬼脸。这让我觉得当我不注意的时候他们可能也做了同样的事情。粗鲁的行为、糟糕的组织以及总体上被高估的体验。我不会再来了。
当我试图自助服务时，我找不到一把钳子，发现他们只有一把，他们用它夹所有的甜点。这是不可接受的，尤其是对可能有过敏的人来说。如果是自助服务，必须有清晰的标识，并且应该有足够的钳子以保证卫生和方便。
最后一根稻草是看到工作人员在为其他客人服务时互相扮鬼脸。这让我觉得当我不注意的时候他们可能也做了同样的事情。粗鲁的行为、糟糕的组织以及总体上被高估的体验。我不会再来了。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
