拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
A Story for the Ages: No Food, Poor Service, and a Mug of Hot Water
J4593EUpeterw
A Story for the Ages: No Food, Poor Service, and a Mug of Hot Water
Native Kitchen的点评
点评：We are staying at the Village Hotel Sentosa and decided to try Native Kitchen, given its convenient location. Unfortunately, “try” is a generous term—we never actually got to the food. We ordered, we cancelled, and now we’re sitting at another nearby restaurant enjoying far better service and an abundance of water.
When asked if we would like water, we replied, “Yes, tap is fine.” After all, we are in Singapore, where tap water is safe to drink, and in a hotel that promotes sustainability by not supplying bottled water in its rooms. However, we were informed that water only comes in bottles at a cost of $2.90 and that restaurants in Singapore don’t serve tap water—both of which are factually incorrect.
Instead, we were brought two mugs of hot water. Why on earth would we want that? When we questioned it, we were abruptly told that this was just “how it is” and that if we wanted cold water, we would have to pay.
At that point, we got up and walked out. The service was poor, and the refusal to provide basic drinking water was nothing short of disgraceful.
Save yourself the trouble—there are plenty of better restaurants within walking distance.
When asked if we would like water, we replied, “Yes, tap is fine.” After all, we are in Singapore, where tap water is safe to drink, and in a hotel that promotes sustainability by not supplying bottled water in its rooms. However, we were informed that water only comes in bottles at a cost of $2.90 and that restaurants in Singapore don’t serve tap water—both of which are factually incorrect.
Instead, we were brought two mugs of hot water. Why on earth would we want that? When we questioned it, we were abruptly told that this was just “how it is” and that if we wanted cold water, we would have to pay.
At that point, we got up and walked out. The service was poor, and the refusal to provide basic drinking water was nothing short of disgraceful.
Save yourself the trouble—there are plenty of better restaurants within walking distance.
翻译：我们住在圣淘沙乡村酒店，考虑到地理位置便利，我们决定尝试一下 Native Kitchen。不幸的是，“尝试”这个词太宽泛了——我们实际上并没有吃到食物。我们点了餐，取消了订单，现在我们坐在附近的另一家餐厅，享受着更好的服务和充足的水。
当被问到是否需要水时，我们回答说：“是的，自来水也可以。”毕竟，我们在新加坡，这里的自来水可以安全饮用，而且我们住的酒店提倡可持续发展，不在房间里提供瓶装水。然而，我们被告知，水只能装在瓶子里，价格为 2.90 美元，新加坡的餐馆不提供自来水——这两点都是不正确的。
相反，他们给我们端来了两杯热水。我们到底为什么要这样？当我们质疑时，他们突然告诉我们，这就是“事实”，如果我们想要冷水，就得付钱。
这时，我们起身走了出去。服务很差，拒绝提供基本的饮用水简直是可耻的。
省去麻烦吧——步行距离内有很多更好的餐馆。
当被问到是否需要水时，我们回答说：“是的，自来水也可以。”毕竟，我们在新加坡，这里的自来水可以安全饮用，而且我们住的酒店提倡可持续发展，不在房间里提供瓶装水。然而，我们被告知，水只能装在瓶子里，价格为 2.90 美元，新加坡的餐馆不提供自来水——这两点都是不正确的。
相反，他们给我们端来了两杯热水。我们到底为什么要这样？当我们质疑时，他们突然告诉我们，这就是“事实”，如果我们想要冷水，就得付钱。
这时，我们起身走了出去。服务很差，拒绝提供基本的饮用水简直是可耻的。
省去麻烦吧——步行距离内有很多更好的餐馆。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
