点评:Unfortunately, our stay at this hotel was one of the worst experiences we've ever had during our travels. The service was extremely slow and inefficient, although I must mention Fernando from the restaurant, who was very helpful and kind, and Ria, the front desk manager, who tried her best to resolve issues. Apart from these two individuals, the rest of the staff was highly unprofessional.
The hotel itself is in terrible condition. The hallways, stairs, windows, and balcony glass were dirty and clearly neglected for a long time. The bathrooms were even worse – the amenities provided were of very poor quality, the grout was filthy and covered in mold, and the overall hygiene was far below acceptable standards.
The gym was an absolute nightmare. The lack of supervision led to many uncomfortable situations, especially for women. There were multiple instances where men were almost entirely undressed – working out in underwear and without shirts. They often came uncomfortably close, making me feel very uneasy. The absence of any dress code or rules in the gym is completely unacceptable.
The pools were equally disappointing – the water was murky, and there was visible mold in the pool tiles. I couldn’t imagine swimming in such conditions. On top of that, the pool bar didn’t open until 1:00 PM, which is completely impractical and disappointing for a hotel.
Breakfast was another disaster. The selection was extremely limited, with no healthy options available. There were no yogurts or plant-based milk, and all the cereals offered were heavily sweetened. The fruit selection was very poor, consisting of just two types of watermelon. The juices were made from concentrate, and basic items like waffles or pancakes were often unavailable.
The restaurant serving hours were also ridiculous, closing at 10:00 PM, which is absurd for a tourist hotel. The quality of the food was very low and certainly not worth the price.
The hotel’s surroundings didn’t help either – nearby, there were ruins, piles of trash, and shanties, creating an unpleasant and unappealing environment. To make matters worse, I even saw rats on the hotel grounds, which is absolutely unacceptable.
We’ve traveled extensively and visited many countries around the world, but this hotel was by far the worst place we’ve ever stayed. The quality was shockingly bad for the price, and I would never recommend this place to anyone.
翻译:不幸的是,我们在这家酒店的住宿是我们旅行中最糟糕的经历之一。服务非常缓慢和低效,尽管我必须提到餐厅的 Fernando,他非常乐于助人,也很友善,前台经理 Ria 也尽力解决问题。除了这两个人之外,其他工作人员都非常不专业。
酒店本身状况很糟糕。走廊、楼梯、窗户和阳台玻璃都很脏,显然已经长期无人打理。浴室更糟糕——提供的设施质量很差,水泥浆很脏,上面长满了霉菌,整体卫生状况远远低于可接受的标准。
健身房简直是一场噩梦。缺乏监督导致了许多不舒服的情况,尤其是对女性而言。有多次男性几乎完全脱光衣服——穿着内衣,没有穿衬衫锻炼。他们经常离得非常近,让我感到非常不舒服。健身房没有任何着装要求或规则,这是完全不可接受的。
泳池同样令人失望——水很浑浊,泳池瓷砖上有明显的霉菌。我无法想象在这样的条件下游泳。除此之外,泳池酒吧直到下午 1:00 才开放,这对于一家酒店来说完全不切实际,令人失望。
早餐是另一场灾难。选择极其有限,没有健康的选择。没有酸奶或植物奶,提供的所有谷物都加了很多糖。水果选择很少,只有两种西瓜。果汁是用浓缩汁制成的,华夫饼或煎饼等基本食品经常缺货。
餐厅的营业时间也很荒谬,晚上 10:00 就关门了,这对于一家旅游酒店来说很荒谬。食物质量很差,当然不值这个价。
酒店的环境也很糟糕——附近有废墟、垃圾堆和棚屋,营造出令人不快和不吸引人的环境。更糟糕的是,我甚至在酒店里看到了老鼠,这是绝对不可接受的。
我们去过很多地方,参观过世界各地的许多国家,但这家酒店是我们住过的最差的地方。质量太差了,价格太贵了,我永远不会向任何人推荐这个地方。