点评:The food at Chotto Matte are generally good, everything we ordered were delicious. Very tasty... Our server Kalil was very professional, courteous and he knows every detail of what Chotto Matte has to offer.
But there are a couple of things that I believe, needs improvement...
First is the speed. The restaurant was not full when we went for dinner and ordered set menu because it is what's included in our half board package. Hence we expect that it will be served swiftly.
If my memory serves me right, we waited around 30 mins for the appetizers, 45 mins for the main menu, around 15 mins for the dessert and 10 mins for the additional water we asked before we ended our night and head to our room. These figures are just approximate, but the point is the service was very slow.
I am not sure if they were understaffed that evening, but I know there were less people to accommodate. Like I said, restaurant was not full. Probably only 5-7 tables were occupied. It was not a busy night for Chotto Matte, but there sure was a delay in their service.
Second is the lighting, I understand it is a fine dining set up kind of restaurant, but it was too dark that we needed to use the lamps on our tables to check out our food. Maybe a little more light to add brightness will help.
But again, their food is great and Kalil is superb!
翻译:Chotto Matte 的菜品总体来说不错,我们点的每道菜都很美味,非常美味……我们的服务员 Kalil 非常专业、彬彬有礼,对 Chotto Matte 的菜品了如指掌。
但我认为有几点需要改进……
首先是速度。我们去吃晚餐时点了套餐,因为套餐包含在半膳套餐中,所以餐厅并没有坐满。因此,我们期待服务能很快上桌。
如果我没记错的话,我们等了大约 30 分钟才上开胃菜,45 分钟才上主菜,大约 15 分钟才上甜点,10 分钟才等到我们要求的额外水,之后我们就结束晚餐,准备回房间了。这些数字只是大概的数字,但关键是服务非常慢。
我不确定那天晚上他们是否人手不足,但我知道需要接待的人比较少。就像我说的,餐厅并没有坐满。大概只有 5-7 张桌子有人。 Chotto Matte 那天晚上生意并不好,但他们的服务确实有点延迟。
其次是灯光问题。我知道这是一家高档餐厅,但光线太暗,我们不得不用桌上的灯来观察食物。也许再多点灯光来增加亮度会更好。
不过话说回来,他们的食物很棒,Kalil 也很棒!