点评:We were yesterday invited for a wedding at Droombos. A beautiful venue.
Our dinner was a bit of a problem. Firstly, the space was occupied by someone else before, but they managed to get us the place in time. Luckily, it was only a small wedding with 13 people. The problem started with having only one (1) waiter (poor guy) who had to assist us with drinks and bring us the meal. We had several times to ask for some more water. When we got the water, we had to ask for glasses too.
The wedding party had ordered a set menu with some choices for starter, main course and desert. I think the food in general was good, but nothing out of the ordinary. We, havening visited Droombos before expected something much better. The bad taste came, when the desert was ordered and we were told that only 3 Malva Pudding was left, but we needed 6... then we asked for another option, but were told sorry, we only have the brownies with ice cream, which was in any case the other option.
I have eaten before in the restaurant and had a very good experience. But yesterday, we couldn’t believe the service delivery of such an upmarket place. Please look into this as a matter of urgency.
翻译:昨天我们被邀请去 Droombos 参加一场婚礼。场地很漂亮。
我们的晚餐有点问题。首先,这个地方之前被别人占用了,但他们设法及时为我们找到了位置。幸运的是,这只是一场只有 13 人的小型婚礼。问题始于只有一名服务员(可怜的家伙),他必须帮助我们提供饮料并给我们送餐。我们不得不多次要求再多一些水。当我们拿到水时,我们不得不还要杯子。
婚礼派对点了一份套餐,上面有一些开胃菜、主菜和甜点可供选择。我认为食物总体上不错,但没有什么特别的。我们之前去过 Droombos,期待更好的食物。当我们点甜点时,味道不好,我们被告知只剩下 3 个 Malva 布丁,但我们需要 6 个……然后我们要求另一种选择,但被告知很抱歉,我们只有布朗尼和冰淇淋,无论如何这是另一种选择。
我以前在这家餐厅吃过饭,感觉非常好。但昨天,我们简直不敢相信这么高档的地方竟然能提供如此优质的服务。请尽快调查此事。