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Samashiq
It was wonderful, and it could get better if El Jak was little supportive and honest and informed us about everything
Tours Morocco的点评
点评：Luxury tours feedback
We booked a 13nights tour with this company and El Jak is the guy who was dealing with us in organizing and we are a family of 6, 2 adults, 3 teenage kids and a baby.
Oberon hotel fantastic
Marakesh city tour was ok, the tour guide tried to get it over really fast. We were supposed to see the Medina at night because it is a lot more happening but he showed us right after Bahia palace and we were done with the tour around 3pm. Main attraction Medina is happening at night which we didn’t experience. We had horse dance show in the itinerary but no one mentioned it to us that Sunday there is no dinner with horse dance it’s only lunch so we missed that also.
Our tour guide had no clue about anything, he never checked on us and he didn’t know about the activities or timings. He is such a clue less person with no ethics.
Then we moved to sakkoura and on the way they have arrangements with some really cheap nasty places for lunch with local people and they charge 250 person with food we don’t like anything in it but we are forced to eat as they don’t give you any other option. If you ask that we would like to try another restaurant they don’t like and get rude to you.
Then we were driven to dessert and a big surprise waiting for us. Entire tent is empty and we are the only guests. It was said buffet dinner but there was no buffet they just made some chicken and lamb for us. People at the tent was amazing and really really nice. They did bonfire for us and tried to entertain us with their local music.
Next morning it was written in the itinerary about the camel ride with sunrise and it never happened. Then around 11 they drove us to the nomad village.
We were told that we will be provided with English speaking tour guide which never happened. No one speaks even basic English. We could not understand anything, also we wanted to get the buggy but they have few people who charge more the rest all wanted cash, no credit card facility and our tour guide never informed about this. Our itinerary had below details and none of that happened like romantic dinner in the dessert, henna tatto and much more (Enjoy an atmospheric evening dining under the stars in the desert. Leave the chaos of the city behind as you travel in your private transfer to be greeted and pampered by our professional team, ready to serve you a three-course Moroccan dinner in one of our private tents. Your dining event comes with the exciting entertainment of the Henna Tattoo Woman, the Moroccan Tea Man, the Fire Juggler, the Bread Maker, the Belly Dancers, and the music of the Folklore band, Khamlia. This experience is ideal for families, groups and couples.)
El Jk is extremely unapproachable and rude, driver was exceptionally good guy but didn’t know English and it is El Jk fault as he promised us to be providing English speaking and luxury tour. We paid like tons of money in way advance.
Terrible experience during the day as the guide can’t speak one word of English.
Then we moved tot he rest of the cities, hotels were wonderful as we asked to select those hotels, but in chefchuaon we had dinner included and common sense is we have booking for 6 people but dinner was served for 5 people, we asked for our 3.5 years old daughters' some food and they asked us to pay as we had booking only for 5 people. it is very funny because we are straying in the hotel as 6 people but dinner would only be for 5 people.
Fes guide was amazing but it was friday so old town was closed because of Friday prayers and we could not see the shops.
Morocco is a great place but this company and the organizer is a nightmare. He is extremely rude and no customer service, our driver who drove us around the country was excellent and I would highly highly recommend him (Hakim). Hotels were amazing, people around were amazing.
We booked a 13nights tour with this company and El Jak is the guy who was dealing with us in organizing and we are a family of 6, 2 adults, 3 teenage kids and a baby.
Oberon hotel fantastic
Marakesh city tour was ok, the tour guide tried to get it over really fast. We were supposed to see the Medina at night because it is a lot more happening but he showed us right after Bahia palace and we were done with the tour around 3pm. Main attraction Medina is happening at night which we didn’t experience. We had horse dance show in the itinerary but no one mentioned it to us that Sunday there is no dinner with horse dance it’s only lunch so we missed that also.
Our tour guide had no clue about anything, he never checked on us and he didn’t know about the activities or timings. He is such a clue less person with no ethics.
Then we moved to sakkoura and on the way they have arrangements with some really cheap nasty places for lunch with local people and they charge 250 person with food we don’t like anything in it but we are forced to eat as they don’t give you any other option. If you ask that we would like to try another restaurant they don’t like and get rude to you.
Then we were driven to dessert and a big surprise waiting for us. Entire tent is empty and we are the only guests. It was said buffet dinner but there was no buffet they just made some chicken and lamb for us. People at the tent was amazing and really really nice. They did bonfire for us and tried to entertain us with their local music.
Next morning it was written in the itinerary about the camel ride with sunrise and it never happened. Then around 11 they drove us to the nomad village.
We were told that we will be provided with English speaking tour guide which never happened. No one speaks even basic English. We could not understand anything, also we wanted to get the buggy but they have few people who charge more the rest all wanted cash, no credit card facility and our tour guide never informed about this. Our itinerary had below details and none of that happened like romantic dinner in the dessert, henna tatto and much more (Enjoy an atmospheric evening dining under the stars in the desert. Leave the chaos of the city behind as you travel in your private transfer to be greeted and pampered by our professional team, ready to serve you a three-course Moroccan dinner in one of our private tents. Your dining event comes with the exciting entertainment of the Henna Tattoo Woman, the Moroccan Tea Man, the Fire Juggler, the Bread Maker, the Belly Dancers, and the music of the Folklore band, Khamlia. This experience is ideal for families, groups and couples.)
El Jk is extremely unapproachable and rude, driver was exceptionally good guy but didn’t know English and it is El Jk fault as he promised us to be providing English speaking and luxury tour. We paid like tons of money in way advance.
Terrible experience during the day as the guide can’t speak one word of English.
Then we moved tot he rest of the cities, hotels were wonderful as we asked to select those hotels, but in chefchuaon we had dinner included and common sense is we have booking for 6 people but dinner was served for 5 people, we asked for our 3.5 years old daughters' some food and they asked us to pay as we had booking only for 5 people. it is very funny because we are straying in the hotel as 6 people but dinner would only be for 5 people.
Fes guide was amazing but it was friday so old town was closed because of Friday prayers and we could not see the shops.
Morocco is a great place but this company and the organizer is a nightmare. He is extremely rude and no customer service, our driver who drove us around the country was excellent and I would highly highly recommend him (Hakim). Hotels were amazing, people around were amazing.
翻译：豪华旅游反馈
我们在这家公司预订了 13 晚的旅行，El Jak 是与我们打交道的人，我们是一个 6 口之家，包括 2 个成人、3 个十几岁的孩子和一个婴儿。
奥伯伦酒店太棒了
马拉喀什城市之旅还不错，导游试图很快地结束它。我们本来应该在晚上参观麦地那，因为那里有很多活动，但他带我们参观了巴伊亚宫，下午 3 点左右我们就结束了游览。麦地那的主要景点发生在晚上，我们没有经历过。我们的行程中有马舞表演，但周日没有人向我们提及，没有马舞晚餐，只有午餐，所以我们也错过了。
我们的导游对任何事情一无所知，他从未检查过我们，也不知道活动或时间安排。他真是一个没有道德、没有头绪的人。
然后我们搬到了sakkoura，在路上他们安排了一些非常便宜的肮脏的地方与当地人共进午餐，他们收取250人的食物费用，我们不喜欢里面的任何东西，但我们被迫吃，因为他们不给你还有其他选择吗？如果您要求我们尝试另一家他们不喜欢的餐厅，我们就会对您无礼。
然后我们就被带到了甜点和一个巨大的惊喜在等着我们。整个帐篷都是空的，我们是唯一的客人。据说是自助晚餐，但没有自助餐，他们只是为我们做了一些鸡肉和羊肉。帐篷里的人很棒而且非常非常友善。他们为我们点燃篝火，并尝试用当地的音乐来娱乐我们。
第二天早上，行程中写着骑骆驼看日出，但并没有发生。然后11点左右他们开车送我们到游牧村。
我们被告知我们将为我们提供英语导游，但这从未发生过。连基本的英语都没有人会说。我们无法理解任何事情，我们也想得到越野车，但他们很少有人收取更多费用，其余的人都想要现金，没有信用卡设施，我们的导游从未告知过这一点。我们的行程有以下详细信息，但没有像甜点、指甲花纹身等浪漫晚餐那样发生（在沙漠的星空下享受一个大气的夜晚用餐。当您乘坐私人接送服务前往我们的专业团队将热情迎接您，为您精心准备，在我们的私人帐篷中为您提供三道菜的摩洛哥晚餐。您的用餐活动将伴随着指甲花纹身女、摩洛哥茶人、火焰杂耍者、面包机、肚皮舞者和民谣乐队 Khamlia 的音乐。这种体验非常适合家庭、团体和情侣。）
El Jk 非常难以接近且粗鲁，司机非常好，但不懂英语，这是 El Jk 的错，因为他答应我们提供英语和豪华之旅。我们提前支付了很多钱。
白天的经历很糟糕，因为导游不会说一个英语单词。
然后我们搬到了其他城市，酒店很棒，因为我们要求选择这些酒店，但在Chefchuaon，我们包含晚餐，常识是我们预订的是6人，但晚餐是为5人提供的，我们要求提供我们的晚餐。 3.5 岁的女儿给了一些食物，他们要求我们付钱，因为我们只预订了 5 个人。这很有趣，因为我们 6 个人在酒店闲逛，但晚餐只适合 5 个人。
非斯的导游很棒，但那是星期五，所以老城区因为星期五祈祷而关闭，我们看不到商店。
摩洛哥是一个很棒的地方，但这家公司和组织者是一场噩梦。他非常粗鲁，没有客户服务，开车带我们环游全国的司机非常出色，我强烈推荐他（哈基姆）。酒店很棒，周围的人也很棒。
我们在这家公司预订了 13 晚的旅行，El Jak 是与我们打交道的人，我们是一个 6 口之家，包括 2 个成人、3 个十几岁的孩子和一个婴儿。
奥伯伦酒店太棒了
马拉喀什城市之旅还不错，导游试图很快地结束它。我们本来应该在晚上参观麦地那，因为那里有很多活动，但他带我们参观了巴伊亚宫，下午 3 点左右我们就结束了游览。麦地那的主要景点发生在晚上，我们没有经历过。我们的行程中有马舞表演，但周日没有人向我们提及，没有马舞晚餐，只有午餐，所以我们也错过了。
我们的导游对任何事情一无所知，他从未检查过我们，也不知道活动或时间安排。他真是一个没有道德、没有头绪的人。
然后我们搬到了sakkoura，在路上他们安排了一些非常便宜的肮脏的地方与当地人共进午餐，他们收取250人的食物费用，我们不喜欢里面的任何东西，但我们被迫吃，因为他们不给你还有其他选择吗？如果您要求我们尝试另一家他们不喜欢的餐厅，我们就会对您无礼。
然后我们就被带到了甜点和一个巨大的惊喜在等着我们。整个帐篷都是空的，我们是唯一的客人。据说是自助晚餐，但没有自助餐，他们只是为我们做了一些鸡肉和羊肉。帐篷里的人很棒而且非常非常友善。他们为我们点燃篝火，并尝试用当地的音乐来娱乐我们。
第二天早上，行程中写着骑骆驼看日出，但并没有发生。然后11点左右他们开车送我们到游牧村。
我们被告知我们将为我们提供英语导游，但这从未发生过。连基本的英语都没有人会说。我们无法理解任何事情，我们也想得到越野车，但他们很少有人收取更多费用，其余的人都想要现金，没有信用卡设施，我们的导游从未告知过这一点。我们的行程有以下详细信息，但没有像甜点、指甲花纹身等浪漫晚餐那样发生（在沙漠的星空下享受一个大气的夜晚用餐。当您乘坐私人接送服务前往我们的专业团队将热情迎接您，为您精心准备，在我们的私人帐篷中为您提供三道菜的摩洛哥晚餐。您的用餐活动将伴随着指甲花纹身女、摩洛哥茶人、火焰杂耍者、面包机、肚皮舞者和民谣乐队 Khamlia 的音乐。这种体验非常适合家庭、团体和情侣。）
El Jk 非常难以接近且粗鲁，司机非常好，但不懂英语，这是 El Jk 的错，因为他答应我们提供英语和豪华之旅。我们提前支付了很多钱。
白天的经历很糟糕，因为导游不会说一个英语单词。
然后我们搬到了其他城市，酒店很棒，因为我们要求选择这些酒店，但在Chefchuaon，我们包含晚餐，常识是我们预订的是6人，但晚餐是为5人提供的，我们要求提供我们的晚餐。 3.5 岁的女儿给了一些食物，他们要求我们付钱，因为我们只预订了 5 个人。这很有趣，因为我们 6 个人在酒店闲逛，但晚餐只适合 5 个人。
非斯的导游很棒，但那是星期五，所以老城区因为星期五祈祷而关闭，我们看不到商店。
摩洛哥是一个很棒的地方，但这家公司和组织者是一场噩梦。他非常粗鲁，没有客户服务，开车带我们环游全国的司机非常出色，我强烈推荐他（哈基姆）。酒店很棒，周围的人也很棒。
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