点评:1. The same pizzas were there the entire time of our visit. Many specialty pizzas that got cold and dried out.
2. Plates ran out for the pizza buffet, so after seeing no one cared enough to wash dishes, I took it upon myself to take plates from the salad bar over to the pizza buffet for people to use. (A dirty plate was there the entire time, though)
3. 3 different people came in to pick up their to go orders. None of those orders had been done. They were told that the orders "never came through." People ordered certain things and were told are not available at that location, and did not know this until they came to pick up. Their orders weren't even started anyway.
4. Too many people wandering around. One shaggy-haired kid did nothing but wander and play on his phone. Did not clean tables, pick up dishes, sweet up floor. Too busy on his phone the whole time, and I was ignored when I stood by the pizza buffet for about 5 minutes to request a simple pepperoni for my kids. The gal up front tried to be helpful, but was too busy singing and acting stupid the whole time we were there.
5. There were 2-3 other people in the back (one of them I think is the manager) and did not come out to help at all. Wasn't sure what was going on back there with them as there obviously were no to go orders going out or buffet orders. God knows they were not washing dishes.
6. Finally after asking the girl up front for a pepperoni for buffet, about 20 minutes later of waiting I told her to just forget it. There was no way that this should take this long. She was apologetic, but I know when I'm being jerked around. For over $40 spent, none of my kids were eating anything. They aren't going to each a veggie pizza or buffalo chicken! They were cold and flabby anyway!
7. While we had been waiting for the pepperoni, they started stacking chairs on top of the tables around us. Nothing like feeling like we were being pushed out. What were they going to do, actually CLEAN?!
8. When we left, there were still 3 different people waiting for their to-go orders. And it looked like they were closing. I wished them luck on our way out.
9. The gal up front packed the pepperoni that did come out on our way out the door (I don't know if it was sitting back there and no one was smart enough to bring it out or what) and she gave everyone in the store coupons for their next visit. Too bad that the coupons EXPIRED IN AUGUST 2023.
10. One thing I forgot was that I had a coupon for $5 off a buffet with a paid adult. I could use it for up to 2 buffets. I had to tell the shaggy-haired kid how to use it. So he used it once. Then I had to tell him it said "Up to 2 uses" and I wanted to use it for 2 buffets. Do you really think I should have to babysit the employees here?!
I was told to go to this location and eat at lunch time that it was much better because you have older people running the show. I can't say I will be back anytime soon. This was pathetic. I totally see why my husband refused to eat here. Thank god he wasn't with us last night. Ridiculous.
翻译:1. 我们访问期间一直有同样的披萨。许多特色披萨都变冷变干了。
2. 披萨自助餐的盘子用完了,所以在看到没有人关心洗碗后,我自己把沙拉吧的盘子拿到披萨自助餐上供人们使用。 (不过,一直有一个脏盘子)
3. 3 个不同的人进来领取他们的外带订单。这些命令都没有得到执行。他们被告知这些命令“从未下达”。人们订购了某些东西,却被告知该地点没有货,直到他们来取货时才知道这一点。无论如何,他们的订单还没有开始。
4、闲逛的人太多。一个头发蓬乱的孩子除了闲逛和玩手机什么也不做。没有清理桌子、收拾盘子、甜甜的地板。他一直忙着打电话,当我在披萨自助餐旁站了大约 5 分钟,为我的孩子们要一份简单的意大利辣香肠时,我被忽视了。前台的女孩试图提供帮助,但我们在那里的整个时间里她都忙着唱歌和表现得很愚蠢。
5.后面还有2-3个人(我认为其中一个是经理),根本没有出来帮忙。不知道他们那里发生了什么,因为显然没有外卖订单或自助餐订单。天知道他们不是在洗碗。
6. 最后,在向前台的女孩要一份意大利辣香肠自助餐后,大约等待了 20 分钟后,我告诉她算了吧。这不可能需要这么长时间。她很抱歉,但我知道我什么时候被人欺负。花了 40 多美元,我的孩子们都没吃任何东西。他们不会每人都吃素食披萨或水牛鸡!无论如何,它们又冷又松弛!
7. 当我们在等待意大利辣香肠时,他们开始在我们周围的桌子上堆放椅子。没有什么比我们被赶出去的感觉更好的了。他们要做什么,真的很干净吗?!
8. 当我们离开时,还有 3 个不同的人在等待他们的外卖订单。看起来他们要关门了。我祝他们在我们出去的时候好运。
9. 前面的女孩把我们出门时拿出来的意大利辣香肠打包了(我不知道是不是放在后面,没有人聪明地把它拿出来还是什么),然后她给了房间里的每个人。存储优惠券以供下次访问。可惜优惠券已于 2023 年 8 月过期。
10. 我忘记的一件事是,我有一张付费成人自助餐可减 5 美元的优惠券。我最多可以用它来享用 2 份自助餐。我必须告诉那个头发蓬乱的孩子如何使用它。所以他就用过一次。然后我不得不告诉他上面写着“最多 2 次使用”,我想用它来享用 2 次自助餐。你真的认为我应该照顾这里的员工吗?!
有人告诉我去这个地方吃午饭,这样会好得多,因为有老年人在主持节目。我不能说我很快就会回来。这太可悲了。我完全明白为什么我丈夫拒绝在这里吃饭。感谢上帝昨晚他没有和我们在一起。荒谬的。