点评:Our family has eaten at True Foods countless times and this is the first time we did not give a 5 Star rating. Why, our server, Ryan, was less than professional. We received an online coupon for a choice of one of three appetizers with an order of $40 or more. It was a valid coupon from the beginning of September to the 26th. Prior to ordering our meal we had Ryan view the coupon and ordered one item. He took the order. At the end of our meal Ryan failed to provide us with the itemized receipt to confirm the billing was accurate. We always check. In haste the charges were signed along with his 20% tip. Prior to leaving we thought the bill was high for our order so we asked Ryan for the itemized bill. As we thought he charged us for the appetizer. He “denied” that we presented the coupon to him. Total BS. We complained and the manager appeared and Ryan disappeared. She told us the coupon was not valid but could not prove otherwise. She went to the register and corrected the overcharges. We hope. It’s not about the money but the principle. Our meals were great except for excessive crunchy salt on our salmon.
翻译:我们一家人在 True Foods 吃过无数次饭,这是我们第一次没有给出 5 星评级。为什么,我们的服务员 Ryan 不太专业。我们收到了一张在线优惠券,订单金额达到 40 美元或以上,可以从三种开胃菜中选择一种。优惠券有效期为9月初至26日。在点餐之前,我们让瑞安查看了优惠券并订购了一件商品。他接受了命令。在我们用餐结束时,瑞安未能向我们提供明细收据以确认账单是否准确。我们总是检查。仓促间,指控书连同他 20% 的小费一起签署了。离开之前,我们认为我们的订单的账单很高,所以我们向瑞安询问了详细的账单。正如我们所想的那样,他向我们收取了开胃菜的费用。他“否认”我们向他赠送了优惠券。完全BS。我们抱怨了,经理出现了,瑞安却消失了。她告诉我们优惠券无效,但无法证明其他情况。她去登记处纠正了多收的费用。我们希望。这不是钱的问题,而是原则的问题。我们的饭菜很棒,除了三文鱼上的盐过多。