点评:God Bless you.
After having terrible service and food on August 8th, 2023 at the Altamonte Springs Florida location I got a call on August 11th, 2023 from the manager Latavia Hightower and she apologized to me on behalf of her server and the food. Miss Lativia invited me and my wife on August 25th, 2023 to give us a complimentary meal to make up for the error and I tell you in all my life I have never been so grateful for the welcome of her to the restaurant, for the service, for the food, and all around service that made me and my wife feel so important and like a V.I.P.
I do give this restaurant, manager Lativia, and staff a rating of 5 stars and beyond. I have been coming to this location since the late 1990's.
Also on that day, I was celebrating my birthday, and wow what a treat that she came to my table with a group and they were singing the birthday song. So happy and I have always in my past I recommended this restaurant to all my friends. I visited so many LongHorns in every state I travel to and love it. I will continue giving a 5-star referral to all my friends. I will continue coming to all the LongHorn Restaurants. Thank you and God Bless you.
翻译:上帝祝福你。
2023 年 8 月 8 日,在佛罗里达州阿尔塔蒙特斯普林斯的餐厅遭遇了糟糕的服务和食物后,我于 2023 年 8 月 11 日接到经理 Latavia Hightower 的电话,她代表她的服务员和食物向我道歉。拉蒂维亚小姐于 2023 年 8 月 25 日邀请我和我的妻子为我们提供免费餐点以弥补错误,我告诉你,我一生中从未如此感激她来到餐厅的欢迎和服务、食物和全方位的服务让我和我的妻子感到如此重要,就像一个贵宾。
我确实给这家餐厅、经理 Lativia 和员工 5 星及以上的评价。自 20 世纪 90 年代末以来,我一直来过这个地方。
也是在那一天,我正在庆祝我的生日,哇,她和一群人来到我的餐桌旁,他们唱着生日歌,真是太好了。很高兴,我过去一直向我所有的朋友推荐这家餐厅。我在每个州都参观过很多长角牛,并且很喜欢它。我将继续向我所有的朋友提供五星级推荐。我将继续光临所有的 LongHorn 餐厅。谢谢你,愿上帝保佑你。