拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Beware if you make reservations
Tripadvisor用户
Beware if you make reservations
Amsterdam Cafe的点评
点评：AMSTERDAM CAFE….REVIEW
I WOULD PUT A ZERO IF I COULD…THIS PLACE COME HIGHLY RECOMMENDED BUT…beware if you make a reservation!!!!
Christy the manager has a piss poor attitude. Made reservations a week ago for a Birthday party and the day of the reservations (11th of February at 5:00) they are unable to honor those reservations. Said they were made for outside and it is raining but no one bothered to call and let us know that seating is not possible. My reservations said nothing about being made outside. Then she hung up on me. Extremely rude behavior for management. I am in Tn and this was a surprise dinner for my daughter and her friends.
Her friend was actually there and the other manager Hunter was extremely rude as well and told them it is not their responsibility to call customers who had made reservations that they cannot accommodate any longer. It was too much for them to do. I thought that was management’s responsibility To take care of customers.
I realize that you were busy and my money or loss of my Business doesn’t bother you or hurt you in anyway. But, it is pathetic that no one cares about customer service any longer.
I would think negative comments and word of mouth would negatively affect you though and for me that is what I can do. I will let everyone know just how incredibly rude your management staff are to customers. I would hope this would be addressed by the owner.
I WOULD PUT A ZERO IF I COULD…THIS PLACE COME HIGHLY RECOMMENDED BUT…beware if you make a reservation!!!!
Christy the manager has a piss poor attitude. Made reservations a week ago for a Birthday party and the day of the reservations (11th of February at 5:00) they are unable to honor those reservations. Said they were made for outside and it is raining but no one bothered to call and let us know that seating is not possible. My reservations said nothing about being made outside. Then she hung up on me. Extremely rude behavior for management. I am in Tn and this was a surprise dinner for my daughter and her friends.
Her friend was actually there and the other manager Hunter was extremely rude as well and told them it is not their responsibility to call customers who had made reservations that they cannot accommodate any longer. It was too much for them to do. I thought that was management’s responsibility To take care of customers.
I realize that you were busy and my money or loss of my Business doesn’t bother you or hurt you in anyway. But, it is pathetic that no one cares about customer service any longer.
I would think negative comments and word of mouth would negatively affect you though and for me that is what I can do. I will let everyone know just how incredibly rude your management staff are to customers. I would hope this would be addressed by the owner.
翻译：阿姆斯特丹咖啡馆……回顾
如果可以的话，我会打零……强烈推荐这个地方，但是……如果你预订的话要小心！！！！
经理克里斯蒂的态度很差。一周前预订生日派对和预订当天（2 月 11 日 5:00），他们无法兑现这些预订。说它们是为室外制作的，正在下雨，但没有人费心打电话告诉我们无法就座。我的保留意见没有说明是在外面制作的。然后她挂断了我的电话。对管理层极其粗鲁的行为。我在田纳西州，这对我女儿和她的朋友们来说是一顿惊喜晚餐。
她的朋友实际上在那里，另一位经理亨特也非常粗鲁，并告诉他们，他们没有责任打电话给已经预订但无法再容纳的客户。他们做的太多了。我认为这是管理层的责任来照顾客户。
我知道你很忙，我的钱或我生意的损失无论如何都不会打扰你或伤害你。但是，可悲的是，没有人再关心客户服务了。
我认为负面评论和口口相传会对你产生负面影响，对我来说这就是我能做的。我会让每个人都知道你们的管理人员对客户有多么无礼。希望楼主能解决这个问题。
如果可以的话，我会打零……强烈推荐这个地方，但是……如果你预订的话要小心！！！！
经理克里斯蒂的态度很差。一周前预订生日派对和预订当天（2 月 11 日 5:00），他们无法兑现这些预订。说它们是为室外制作的，正在下雨，但没有人费心打电话告诉我们无法就座。我的保留意见没有说明是在外面制作的。然后她挂断了我的电话。对管理层极其粗鲁的行为。我在田纳西州，这对我女儿和她的朋友们来说是一顿惊喜晚餐。
她的朋友实际上在那里，另一位经理亨特也非常粗鲁，并告诉他们，他们没有责任打电话给已经预订但无法再容纳的客户。他们做的太多了。我认为这是管理层的责任来照顾客户。
我知道你很忙，我的钱或我生意的损失无论如何都不会打扰你或伤害你。但是，可悲的是，没有人再关心客户服务了。
我认为负面评论和口口相传会对你产生负面影响，对我来说这就是我能做的。我会让每个人都知道你们的管理人员对客户有多么无礼。希望楼主能解决这个问题。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
