点评:We got to Potbelly’s at 1056 am. They open at 11. At 11:02 I went up to the door, to see an employee coming up the steps to unlock the door. She unlocked the door and walked off. She could have opened the door. Then when we walked in, no one greeted us. They barely spoke to us. The worst was the girl at the register. My boyfriend said something funny to her. She didn’t acknowledge him. Then she didn’t even tell him the total. She never looked up. When we were checking out, another family came in. They didn’t see where to order so they were standing there. Not one of three workers showed them where to go. We did. Back to the girl at the register - when the other family was checking out, she did the same thing. No eye contact. No communication. The man was looking at his wallet and she stood there holding out his sandwich. Not a here you go, nothing. I travel to a lot of places and eat at a lot of places - fine dining to White Castle 🤪 and this was THE WORST service I’ve ever experienced. The sandwich didn’t even make up for the horrible service. I love Potbelly in Cincinnati, by the way!
翻译:我们在上午 1056 点到达 Potbelly's。他们在 11 点开门。11 点 02 分,我走到门口,看到一名员工走上台阶来开门。她打开门就走了。她本来可以开门的。然后我们进去的时候,没有人打招呼。他们几乎不和我们说话。最糟糕的是收银台的那个女孩。我男朋友对她说了一些有趣的话。她不承认他。然后她甚至没有告诉他总数。她从不抬头。我们结帐时,另一家人进来了。他们不知道在哪里点菜,所以他们站在那里。三名工人中没有一个告诉他们去哪里。我们做到了。回到收银台的那个女孩——当另一个家庭结账时,她做了同样的事情。没有眼神接触。没有交流。那个男人正在看他的钱包,她站在那里递给他的三明治。不是在这里你去,什么都没有。我去过很多地方,在很多地方吃过饭——去 White Castle 吃美食🤪,这是我体验过的最糟糕的服务。三明治甚至不能弥补糟糕的服务。顺便说一句,我喜欢辛辛那提的 Potbelly!