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Complaint Regarding Food Quality
Tripadvisor用户
Complaint Regarding Food Quality
Tuna By Martin Gimenez Castro的点评
点评：Dear Sir/Madam,
I am writing to express my disappointment and concern regarding the experience my husband and I had at your restaurant, X, on November 25, 2024, around 8:30 PM.
Shortly after leaving the restaurant, approximately 1 to 1,5 hours later, my husband began experiencing severe stomach pain and felt extremely unwell. We believe this was caused by food poisoning, potentially from the oysters he consumed. This incident has raised serious concerns about the quality and safety of the food served at your establishment.
In addition to this alarming health issue, we were dissatisfied with the overall value for money. The total bill for two set menus, two glasses of champagne, and one portion of oysters came to €288.43. For such a high price, it is unacceptable to leave the restaurant only to suffer from severe stomach pain, nausea, and vomiting. This is both disappointing and shocking.
To make matters worse, when settling the bill, we were encouraged to pay in zloty instead of euros, being told it was "better." This felt unprofessional and left us with the impression that tourists are being taken advantage of.
We are extremely dissatisfied with both the quality of the food and the service we received. My husband’s health was put at risk due to what appears to be negligence on your part. I hope this feedback prompts immediate action to ensure the safety and satisfaction of future customers.
Sincerely,
Ioana
I am writing to express my disappointment and concern regarding the experience my husband and I had at your restaurant, X, on November 25, 2024, around 8:30 PM.
Shortly after leaving the restaurant, approximately 1 to 1,5 hours later, my husband began experiencing severe stomach pain and felt extremely unwell. We believe this was caused by food poisoning, potentially from the oysters he consumed. This incident has raised serious concerns about the quality and safety of the food served at your establishment.
In addition to this alarming health issue, we were dissatisfied with the overall value for money. The total bill for two set menus, two glasses of champagne, and one portion of oysters came to €288.43. For such a high price, it is unacceptable to leave the restaurant only to suffer from severe stomach pain, nausea, and vomiting. This is both disappointing and shocking.
To make matters worse, when settling the bill, we were encouraged to pay in zloty instead of euros, being told it was "better." This felt unprofessional and left us with the impression that tourists are being taken advantage of.
We are extremely dissatisfied with both the quality of the food and the service we received. My husband’s health was put at risk due to what appears to be negligence on your part. I hope this feedback prompts immediate action to ensure the safety and satisfaction of future customers.
Sincerely,
Ioana
翻译：尊敬的先生/女士，
我写信是为了表达我对我和我丈夫在 2024 年 11 月 25 日晚上 8:30 左右在您的餐厅 X 的经历的失望和担忧。
离开餐厅后不久，大约 1 到 1.5 小时后，我丈夫开始出现严重的胃痛，感觉非常不适。我们认为这是由食物中毒引起的，可能是他吃的牡蛎引起的。这一事件引起了人们对贵机构所供应食品的质量和安全的严重担忧。
除了这个令人担忧的健康问题外，我们对整体性价比感到不满意。两份套餐、两杯香槟和一份牡蛎的总账单为 288.43 欧元。对于如此高的价格，离开餐厅却只遭受严重的胃痛、恶心和呕吐是不可接受的。这既令人失望又令人震惊。
更糟糕的是，结账时，他们鼓励我们用兹罗提而不是欧元支付，并告诉我们这样“更好”。这让人感觉很不专业，给我们留下了游客被利用的印象。
我们对食物的质量和服务都极为不满。由于你们的疏忽，我丈夫的健康受到了威胁。我希望这个反馈能促使我们立即采取行动，确保未来顾客的安全和满意。
诚挚的，
Ioana
我写信是为了表达我对我和我丈夫在 2024 年 11 月 25 日晚上 8:30 左右在您的餐厅 X 的经历的失望和担忧。
离开餐厅后不久，大约 1 到 1.5 小时后，我丈夫开始出现严重的胃痛，感觉非常不适。我们认为这是由食物中毒引起的，可能是他吃的牡蛎引起的。这一事件引起了人们对贵机构所供应食品的质量和安全的严重担忧。
除了这个令人担忧的健康问题外，我们对整体性价比感到不满意。两份套餐、两杯香槟和一份牡蛎的总账单为 288.43 欧元。对于如此高的价格，离开餐厅却只遭受严重的胃痛、恶心和呕吐是不可接受的。这既令人失望又令人震惊。
更糟糕的是，结账时，他们鼓励我们用兹罗提而不是欧元支付，并告诉我们这样“更好”。这让人感觉很不专业，给我们留下了游客被利用的印象。
我们对食物的质量和服务都极为不满。由于你们的疏忽，我丈夫的健康受到了威胁。我希望这个反馈能促使我们立即采取行动，确保未来顾客的安全和满意。
诚挚的，
Ioana
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