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Why isn't there at least a discount???
Ottokar R
Why isn't there at least a discount???
Fishi Sushi的点评
点评：We were there today at 12 noon. Normally we've always been satisfied and the food came relatively quickly. Today a friend and our family joined us for dinner, there were 4 of us. After ordering drinks, we looked at the menu: Because we didn't order the first time the waiter asked, it then took half an hour to get him back to our table. The restaurant was pretty full. After we ordered, it took over an hour before we got our food - it was already after 2pm! As there was a child at our table, it was a long wait. What's more, our friend had to be at the station at 3pm. Who would think it would take that long to get sushi and soup? There was no apology, only after we complained. When our friend unfolded his napkin, there was a piece of chewing gum stuck in it - not his. When we sat down, everything was freshly set, no old plates standing around or anything. We also pointed this out to the waiter, who simply said it couldn't be because all the napkins came straight out of plastic packaging. We were not offered a discount or anything else when we settled our bill. I liked the restaurant, but today's visit was rather unpleasant. I think the guest should be compensated for such problems, at least offered a discount or a voucher.
翻译：我们今天中午 12 点就到了。通常我们总是很满意，食物也上得比较快。今天一个朋友和我们的家人和我们一起吃晚餐，我们一共 4 个人。点完饮料后，我们看了看菜单：因为服务员第一次问我们点的时候我们没有点，所以等了半个小时他才回到我们的桌子。餐厅相当满。我们点完餐后，等了一个多小时才拿到食物——已经是下午 2 点了！因为我们桌子上有个孩子，所以等了很长时间。更重要的是，我们的朋友必须在下午 3 点到达服务台。谁会想到要花那么长时间才能拿到寿司和汤？没有道歉，只有在我们抱怨之后才道歉。当我们的朋友打开餐巾时，发现上面粘了一块口香糖——不是他的。当我们坐下时，一切都是新摆放的，周围没有旧盘子或任何东西。我们还向服务员指出了这一点，他只是说不可能，因为所有的餐巾都是直接从塑料包装里拿出来的。我们结账时没有得到折扣或其他任何东西。我喜欢这家餐厅，但今天的用餐体验相当不愉快。我认为应该为客人补偿这样的问题，至少提供折扣或优惠券。
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