点评:I've been a loyal customer at this restaurant for over 16 years. Friendly staff, quick service, nice food.
In the last weeks it's had a makeover & changed staff.
Now it's terrible. Priority appears to be given to phoned in orders. I've several times joined a queue to order, and the sole operative just ignores that a queue is building up and continues to fulfill phoned in orders
When it's just been me, no acknowledgement is made of my presence, no apology made for the wait. Last week I waited so long I eventually gave up and left. This is the 2nd time in the past few weeks I've had to do this
Today I stood and there was no server. Nobody in the kitchen bothered to check. When a 2nd person joined and asked the guy who had his back to us shaving kebab meat where was someone to take our order, instead of helping us, he told us to wait. When the girl arrived, instead of coming to us, she stood at the register and shouted to us "next !".
I told her since the change happened the service had become terrible, and the food was much worse. "OK", was her response. She couldn't have cared less.
And the food is much worse. Stock that has been sitting and drying out. Chilli added to korma style mild curry to mask the dryness of the chicken.
I gave them a chance post the redesign. But it's just bad, and nobody there cares at all.
There are too many nice places with friendly staff to give your money to this place.
I used to recommend it to everyone. Now I will tell everyone to avoid it.
翻译:16 年来,我一直是这家餐厅的忠实顾客。友好的员工,快捷的服务,美味的食物。
在过去的几周里,它进行了改造并更换了员工。
现在很糟糕。似乎优先考虑电话订单。我已经好几次加入队列来订购,而唯一的操作员只是忽略了队列正在建立并继续完成电话订单
当它只是我时,没有人承认我的存在,没有为等待而道歉。上周我等了很久,最终放弃并离开了。这是过去几周我不得不这样做的第 2 次
今天我站着,没有服务器。厨房里没有人费心去检查。当第二个人加入并问那个背对着我们剃烤肉串的人时,他没有帮助我们,而是告诉我们等待。当女孩到达时,她没有来找我们,而是站在收银机前对我们大喊“下一位!”。
我告诉她,自从发生变化以来,服务变得很糟糕,食物也更糟糕。 “好的”,是她的回应。她一点也不在乎。
而且食物更糟糕。一直坐着晾干的股票。将辣椒添加到 korma 风格的温和咖喱中以掩盖鸡肉的干燥。
我给了他们重新设计后的机会。但这很糟糕,根本没有人在乎。
有太多不错的地方和友好的工作人员可以把钱花在这个地方。
我曾经推荐给大家。现在我会告诉大家避免它。