Just stayed here for 3 nights and will definitely be back next time in Prague. From the moment you walk in the staff are extremely polite and attentive and aim to please. Every time we went to the desk to ask a question the staff were approachable, knowledgable and did everything they could to help. We stayed in a suite and it was beautiful, modern and spacious with a separate living room. Breakfast was included and you could even order certain things off a menu and was delicious! A very comfortable stay and we will return, thank you!!