点评:Visited for dinner around 6:30pm. We had to work quite hard to get the attention of the waiter, but eventually they found us a table outside — unfortunately right next to where the extraction fans blow out, with a stale, sewer-like smell lingering in the air.
We tried to order a small pasta for the children, but were told only Bolognese was available. We asked if a Carbonara was possible, but the waiter was firm that Bolognese was the only option.
On the positive side, the pizzas were very good — freshly made and tasty. The sangria, however, was fairly average.
The toilets let the place down: understocked, toilet paper all over the floor, and no hand soap. I mentioned it quietly to the bar staff, as I always try to help (having worked in hospitality myself).
This place has real potential — good food in parts, nice setting — but it really needs to improve its service and adopt a stronger customer-first approach to shine.
翻译:下午六点半左右去吃晚餐。我们费了好大劲才引起服务员的注意,最终他们帮我们找到了一张户外桌——可惜就在排气扇吹出来的旁边,空气中弥漫着一股像下水道一样的腐臭味。
我们想给孩子们点一份小份意面,但被告知只有博洛尼亚肉酱面。我们问服务员能不能点培根蛋面,但服务员坚持说只有博洛尼亚肉酱面。
好的一面是,披萨很美味——新鲜出炉,味道鲜美。不过,桑格利亚酒相当普通。
卫生间让人失望:存货不足,卫生纸散落在地板上,而且没有洗手液。我悄悄地跟酒吧工作人员提了这件事,因为我总是尽力帮忙(我自己也做过酒店业)。
这家餐厅确实很有潜力——部分菜品不错,环境也不错——但它真的需要改进服务,并采取更强烈的顾客至上理念才能脱颖而出。