点评:It is rare that I struggle to find the words but this review is one of those times. It is impossible to do justice to our experience at Divina Suites. Everything that I read in other reviews was absolutely true. The communication from Laura was outstanding from the moment I made an enquiry and this level of care continued throughout our stay. Upon booking Laura sent info on activities and restaurants and was happy to answer questions. She booked our jeep safari for us before we arrived. Laura and Lina were constantly available for any help needed and nothing was too much trouble. Always with a smile.
When we checked in we received vouchers for free entrance to several local attractions which we enjoyed. Our room was beautiful. Huge comfy bed. Plenty of storage. Fabulous shower and toiletries. Great kitchenette area with good quality teas and coffee that were restocked every day. Fresh milk and bottled water in the fridge. The only slight niggle was that I found the room to be a little warm at night - but that's not unusual for me. I sleep with windows open in winter back in UK. The whole place is calm and stylish ... and smells fantastic.
Breakfast was amazing. The pleasure we got from finding our basket of goodies every morning was beyond words. Fresh breads, pastries, cheese, meats, eggs, fruit and oranges to juice. Just wonderful.
Laura and Lina should both be extremely proud of Divina Suites and their exceptional customer care. I have rarely experienced somewhere so special. Thank you both for a fabulous stay.
翻译:我很少会感到语言不通,但这篇评论就是其中一次。我们无法公正地评价我们在 Divina Suites 的体验。我在其他评论中看到的一切都是绝对真实的。从我询问的那一刻起,Laura 的沟通就非常出色,这种服务水平在我们整个住宿期间一直持续着。预订时,Laura 发送了活动和餐厅的信息,并很乐意回答问题。在我们到达之前,她为我们预订了吉普车之旅。Laura 和 Lina 随时准备提供任何需要的帮助,没有太多麻烦。总是面带微笑。
我们入住时收到了免费进入几个当地景点的优惠券,我们很喜欢。我们的房间很漂亮。床很大很舒服。储物空间很大。淋浴和洗漱用品很棒。小厨房区很棒,每天都会补充优质的茶和咖啡。冰箱里有新鲜的牛奶和瓶装水。唯一的小问题是我觉得房间晚上有点热 - 但这对我来说并不罕见。在英国,冬天我睡觉时窗户是开着的。整个地方安静而时尚……而且气味宜人。
早餐很棒。每天早上找到一篮子美食,我们感到无比高兴。新鲜的面包、糕点、奶酪、肉类、鸡蛋、水果和橙子以及果汁。太棒了。
Laura 和 Lina 都应该为 Divina Suites 及其卓越的客户服务感到非常自豪。我很少体验到如此特别的地方。感谢你们两位,让我度过了一段美妙的时光。