点评:31
We have been visiting Snr Frangos for 15+ years and tonight’s experience may have made this the last sadly.
From the moment we sat down, and our covers were placed in front of us within seconds, we felt rushed.
During the meal they tried to take plates while people were still eating and glasses that still had drink in them. They took dessert menus away having only taken half the table’s dessert orders without letting the other half of the table look at the four menus our party of eight were given. No one was offered more drinks at any point and having at least seven members of staff watch you eating so they could swoop for your plate or glass the minute that you paused for breath was incredibly off putting.
If this had been mid summer and there were queues out of the door it would have been a bit more forgiveable, however with 31 places available and no one waiting it seems very over zealous.
Although it is still good piri piri, the chicken portions have reduced by at least half and are less value for money and I think there are friendlier and better restaurants in the vicinity.
Whilst I understand the need for efficiency, the feeling that the staff were being orchestrated to clear tables was very uncomfortable and a more balanced approach would make for a pleasanter dining experience.
翻译:31
我们光顾 Snr Frangos 餐厅已有 15 年以上,今晚的经历可能遗憾地成为最后一次了。
从我们坐下的那一刻起,几秒钟内,我们的被子就被放在我们面前,我们感到很匆忙。
用餐期间,他们试图在人们还在吃饭时收走盘子和还有饮料的杯子。他们只拿走了桌上一半的甜点订单,而没有让桌上另一半的人看我们八人团的四份菜单,就拿走了甜点菜单。没有人在任何时候被提供更多的饮料,至少有七名员工看着你吃饭,这样他们就可以在你停下来喘口气的那一刻抢走你的盘子或杯子,这真是令人不快。
如果这是仲夏,门外排着队,那会更容易被原谅,但是有 31 个座位可用,没有人在等,这似乎太过热情了。
虽然它仍然是美味的霹雳霹雳餐厅,但鸡肉份量至少减少了一半,性价比也降低了,我认为附近有更友好、更好的餐厅。
虽然我理解效率的必要性,但员工被安排去清理桌子的感觉非常不舒服,更平衡的用餐方式会让用餐体验更愉快。