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Lea H
Over Priced and Poor View.
Pacific Beach Resort的点评
点评：Disappointed!
When I booked I specifically asked that the room be complete beach/ocean front view as we've stayed in other places where they say "ocean front" or "ocean view" but you have to stand on tippy toes at the far corner of the balcony and crane your neck to see water, and I also requested a room on a higher level.
Well, we certainly didn't get much of an ocean view or a room on a higher level...the room was on the first floor at the side of the building. You could only see glimpses of the ocean through the trees if you stood on the balcony and even then you had a lovely (Not!) view right on top of the tennis court. If you sat on the lounge inside, the outside view was of the air conditioner compressor on the balcony and a wall.
The inside of the unit itself was lovely, it was redone and modern, clean and tidy so no complaints there. The staff were helpful and tried to move us to another room the following day but by the time the other guest had checked out, we wanted to get out and do things and it wasn't worth it for only a 2 night stay.
Also found the whole check in and check out process pretty poor. We arrived right on checkin time at 2pm to a closed office. Rang the number at the desk which went to message bank. Got a call back to say they were checking in guests at another hotel, and the "after hours check in" text message explained how to get the key from the locked security box. Same when we checked out...no one there and basically guessed what we had to do with the key.
Overall on the plus side, it's in a great location, the staff were friendly and the room was upgraded, but don't think we'll be going back there because of the lack of view and for the price you pay for "ocean front", it's overrated.
When I booked I specifically asked that the room be complete beach/ocean front view as we've stayed in other places where they say "ocean front" or "ocean view" but you have to stand on tippy toes at the far corner of the balcony and crane your neck to see water, and I also requested a room on a higher level.
Well, we certainly didn't get much of an ocean view or a room on a higher level...the room was on the first floor at the side of the building. You could only see glimpses of the ocean through the trees if you stood on the balcony and even then you had a lovely (Not!) view right on top of the tennis court. If you sat on the lounge inside, the outside view was of the air conditioner compressor on the balcony and a wall.
The inside of the unit itself was lovely, it was redone and modern, clean and tidy so no complaints there. The staff were helpful and tried to move us to another room the following day but by the time the other guest had checked out, we wanted to get out and do things and it wasn't worth it for only a 2 night stay.
Also found the whole check in and check out process pretty poor. We arrived right on checkin time at 2pm to a closed office. Rang the number at the desk which went to message bank. Got a call back to say they were checking in guests at another hotel, and the "after hours check in" text message explained how to get the key from the locked security box. Same when we checked out...no one there and basically guessed what we had to do with the key.
Overall on the plus side, it's in a great location, the staff were friendly and the room was upgraded, but don't think we'll be going back there because of the lack of view and for the price you pay for "ocean front", it's overrated.
翻译：失望的！
当我预订时，我特别要求房间能看到完整的海滩/海景，因为我们住过其他地方，他们说“海景”或“海景”，但你必须脚尖站在远处的角落阳台看水伸长脖子，还要求换了高一点的房间。
好吧，我们当然没有看到太多海景或更高层的房间……房间在大楼一侧的一楼。如果你站在阳台上，你只能透过树林瞥见大海，即便如此，你也可以在网球场的顶部看到美丽的（不是！）景色。如果你坐在里面的休息室，外面的景色是阳台上的空调压缩机和一面墙。
单元内部本身很漂亮，经过重新装修，现代、干净、整洁，所以没有什么可抱怨的。工作人员很乐于助人，并试图在第二天将我们搬到另一个房间，但是当另一位客人退房时，我们想出去做点事情，只住了 2 晚是不值得的。
还发现整个入住和退房过程很糟糕。我们在下午 2 点准时到达了一个封闭的办公室。拨打了去信息银行的办公桌号码。接到回电说他们正在为另一家酒店的客人办理入住手续，“下班后入住”短信解释了如何从上锁的保险箱中获取钥匙。当我们退房时也是如此……那里没有人，基本上猜到了我们必须用钥匙做什么。
总的来说，它位于一个很棒的位置，工作人员很友好，房间也升级了，但不要认为我们会回到那里，因为缺乏景观和你为“海滨”支付的价格“，它被高估了。
当我预订时，我特别要求房间能看到完整的海滩/海景，因为我们住过其他地方，他们说“海景”或“海景”，但你必须脚尖站在远处的角落阳台看水伸长脖子，还要求换了高一点的房间。
好吧，我们当然没有看到太多海景或更高层的房间……房间在大楼一侧的一楼。如果你站在阳台上，你只能透过树林瞥见大海，即便如此，你也可以在网球场的顶部看到美丽的（不是！）景色。如果你坐在里面的休息室，外面的景色是阳台上的空调压缩机和一面墙。
单元内部本身很漂亮，经过重新装修，现代、干净、整洁，所以没有什么可抱怨的。工作人员很乐于助人，并试图在第二天将我们搬到另一个房间，但是当另一位客人退房时，我们想出去做点事情，只住了 2 晚是不值得的。
还发现整个入住和退房过程很糟糕。我们在下午 2 点准时到达了一个封闭的办公室。拨打了去信息银行的办公桌号码。接到回电说他们正在为另一家酒店的客人办理入住手续，“下班后入住”短信解释了如何从上锁的保险箱中获取钥匙。当我们退房时也是如此……那里没有人，基本上猜到了我们必须用钥匙做什么。
总的来说，它位于一个很棒的位置，工作人员很友好，房间也升级了，但不要认为我们会回到那里，因为缺乏景观和你为“海滨”支付的价格“，它被高估了。
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