拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Abysmal, please think twice before having your wedding here
Tripadvisor用户
Abysmal, please think twice before having your wedding here
The Old Barn at Esholt的点评
点评：Where do I start?
We visited the venue in December 2021 to view for our wedding, Diane greeted us and showed us around, we then decided to look at dates as we were happy with the venue, she had a summer date for 2022 available for us, we agreed to this date provisionally.
We then sat down and went through the plan of the day, including the time of the ceremony, food etc, here is where Diane decided it was her wedding and not ours, as we were a young couple, she seemed intent on pressuring us to change the time of our ceremony so we would have to pay for more food which we didn’t want, when we explained this to Diane, she went around 100 bends and told us that we have to have 2 courses, we decided on canapés and bbq dinner, we then asked Diane to repeat the whole days process while we noted it down as she is a bit ditzy, this is where she slyly didn’t mention she’d kept the sandwiches in at the end of the day baring in mind our ceremony wasn’t until 3:30pm so it would just be food food food for our guests due to the evening being much shorter, so she only mentioned the canapés and the bbq dinner, we then told Diane to send it all in an email including the figures.
A couple of days later, we got the figures on the email and lo and behold Diane had added sandwiches which we implicitly implied that we didn’t want as we had decided on canapés and a bbq dinner, as these were the 2 courses selected, we responded via email asking if this was a mistake, this was followed by the most unprofessional call…
We received a call from Diane, which was quite aggressive from such a meek woman, she was speaking to my partner who was telling her continuously that we didn’t want the sandwiches as they wouldn’t fit in with the day and nobody would want them, Diane at this point could have retraced and said, “I completely understand, it’s your wedding, I’ll remove them for you, sorry for the misunderstanding”, however, she dug herself a deeper hole, telling us that the terms and conditions state you must have two courses when previously telling us canapés and a bbq dinner count as 2 courses, my partner handed myself the phone as she was very upset, I spoke to Diane telling her that my guests wouldn’t like sandwiches directly after having a bbq dinner and they would just want to use the dancefloor, Diane immediately responded with anger, “how would you know what your guests would want, you don’t know what people want and what they don’t want”, regardless of the fact that it’s my wedding, speaking to a potential customer like this is off putting and the best bit to top all this off, she eventually gave up fighting and said, “yes no problem I’ll take the sandwiches off”, so after all of this fighting and aggressiveness to a customer she could have done this before all the hassle she gave us.
I understand it’s covid and business are trying to make as much money as possible, but Diane was a horrible host, I’m glad she didn’t end up in charge of planning my wedding as she would have eventually cocked it up, a wedding is a good time, not stressing about what Diane is going to force down our throats next time we speak to her, she made it really hard to communicate, as when we didn’t like something, she made it sound as though it was the end of the world and we must have this.
Diane if you can see this, please fix up your behaviour and stop forcing or pressure selling, it is not a sales job, you have an important job of helping people organise their wedding days which is enough stress as it is without your aggressive pushy sales tactics.
We visited the venue in December 2021 to view for our wedding, Diane greeted us and showed us around, we then decided to look at dates as we were happy with the venue, she had a summer date for 2022 available for us, we agreed to this date provisionally.
We then sat down and went through the plan of the day, including the time of the ceremony, food etc, here is where Diane decided it was her wedding and not ours, as we were a young couple, she seemed intent on pressuring us to change the time of our ceremony so we would have to pay for more food which we didn’t want, when we explained this to Diane, she went around 100 bends and told us that we have to have 2 courses, we decided on canapés and bbq dinner, we then asked Diane to repeat the whole days process while we noted it down as she is a bit ditzy, this is where she slyly didn’t mention she’d kept the sandwiches in at the end of the day baring in mind our ceremony wasn’t until 3:30pm so it would just be food food food for our guests due to the evening being much shorter, so she only mentioned the canapés and the bbq dinner, we then told Diane to send it all in an email including the figures.
A couple of days later, we got the figures on the email and lo and behold Diane had added sandwiches which we implicitly implied that we didn’t want as we had decided on canapés and a bbq dinner, as these were the 2 courses selected, we responded via email asking if this was a mistake, this was followed by the most unprofessional call…
We received a call from Diane, which was quite aggressive from such a meek woman, she was speaking to my partner who was telling her continuously that we didn’t want the sandwiches as they wouldn’t fit in with the day and nobody would want them, Diane at this point could have retraced and said, “I completely understand, it’s your wedding, I’ll remove them for you, sorry for the misunderstanding”, however, she dug herself a deeper hole, telling us that the terms and conditions state you must have two courses when previously telling us canapés and a bbq dinner count as 2 courses, my partner handed myself the phone as she was very upset, I spoke to Diane telling her that my guests wouldn’t like sandwiches directly after having a bbq dinner and they would just want to use the dancefloor, Diane immediately responded with anger, “how would you know what your guests would want, you don’t know what people want and what they don’t want”, regardless of the fact that it’s my wedding, speaking to a potential customer like this is off putting and the best bit to top all this off, she eventually gave up fighting and said, “yes no problem I’ll take the sandwiches off”, so after all of this fighting and aggressiveness to a customer she could have done this before all the hassle she gave us.
I understand it’s covid and business are trying to make as much money as possible, but Diane was a horrible host, I’m glad she didn’t end up in charge of planning my wedding as she would have eventually cocked it up, a wedding is a good time, not stressing about what Diane is going to force down our throats next time we speak to her, she made it really hard to communicate, as when we didn’t like something, she made it sound as though it was the end of the world and we must have this.
Diane if you can see this, please fix up your behaviour and stop forcing or pressure selling, it is not a sales job, you have an important job of helping people organise their wedding days which is enough stress as it is without your aggressive pushy sales tactics.
翻译：我从哪里开始？
我们于 2021 年 12 月参观了该场地以观看我们的婚礼，Diane 向我们致意并带我们四处参观，然后我们决定查看日期，因为我们对场地感到满意，她为我们安排了 2022 年的夏季约会，我们同意这个日期暂定。
然后我们坐下来讨论了当天的计划，包括仪式的时间、食物等，黛安在这里决定这是她的婚礼而不是我们的，因为我们是一对年轻夫妇，她似乎有意向我们施压改变我们的仪式时间，这样我们就不得不为更多我们不想要的食物付钱，当我们向黛安解释这件事时，她绕了 100 个弯，告诉我们我们必须有 2 道菜，我们决定吃开胃菜和烧烤晚餐，然后我们让黛安重复一整天的过程，同时我们记下来，因为她有点头晕，这是她狡猾地没有提到她在一天结束时把三明治放在心里的地方我们的仪式直到下午 3 点 30 分才举行，所以由于晚上的时间要短得多，所以它只是为我们的客人准备的食物，所以她只提到了开胃菜和烧烤晚餐，然后我们告诉黛安通过电子邮件将其全部发送包括数字。
几天后，我们收到了电子邮件中的数据，你瞧，黛安添加了三明治，我们含蓄地暗示我们不想要，因为我们决定吃开胃小食和烧烤晚餐，因为这些是选择的 2 道菜，我们通过电子邮件回复询问这是不是一个错误，随后是最不专业的电话……
我们接到了黛安的电话，她是一个如此温顺的女人，非常咄咄逼人，她正在和我的搭档说话，她不断地告诉她我们不想要三明治，因为它们不适合这一天而且没有人想要他们，黛安此时本可以回过头来说，“我完全理解，这是你的婚礼，我会帮你把它们取下来，对误会感到抱歉”，然而，她给自己挖了一个更深的洞，告诉我们条款和条件规定你必须有两道菜，之前告诉我们开胃菜和烧烤晚餐算作 2 道菜，我的伴侣把电话递给了自己，因为她非常不高兴，我告诉黛安，我的客人在吃了三明治后不会直接喜欢三明治一顿烧烤晚餐，他们只想使用舞池，黛安立即愤怒地回应，“你怎么知道你的客人想要什么，你不知道人们想要什么，他们不想要什么”，不管事实上这是我的婚礼，跟像这样的潜在客户很反感，最重要的是，她最终放弃了战斗并说：“是的，没问题，我会把三明治拿掉”，所以在对客户进行了所有这些战斗和侵略之后在她给我们带来所有麻烦之前，她本可以这样做的。
我知道这是 covid，企业正在努力赚取尽可能多的钱，但 Diane 是一个糟糕的主持人，我很高兴她最终没有负责策划我的婚礼，因为她最终会把它搞砸的，一场婚礼是个好时机，不要强调下次我们和她说话时黛安会强迫我们说什么，她让我们很难沟通，就像当我们不喜欢某事时，她说得好像是世界末日，我们必须拥有它。
黛安，如果你能看到这一点，请改正你的行为，停止强迫或压力销售，这不是销售工作，你的重要工作是帮助人们安排他们的婚礼，这已经足够紧张了，因为没有你咄咄逼人的推销策略。
我们于 2021 年 12 月参观了该场地以观看我们的婚礼，Diane 向我们致意并带我们四处参观，然后我们决定查看日期，因为我们对场地感到满意，她为我们安排了 2022 年的夏季约会，我们同意这个日期暂定。
然后我们坐下来讨论了当天的计划，包括仪式的时间、食物等，黛安在这里决定这是她的婚礼而不是我们的，因为我们是一对年轻夫妇，她似乎有意向我们施压改变我们的仪式时间，这样我们就不得不为更多我们不想要的食物付钱，当我们向黛安解释这件事时，她绕了 100 个弯，告诉我们我们必须有 2 道菜，我们决定吃开胃菜和烧烤晚餐，然后我们让黛安重复一整天的过程，同时我们记下来，因为她有点头晕，这是她狡猾地没有提到她在一天结束时把三明治放在心里的地方我们的仪式直到下午 3 点 30 分才举行，所以由于晚上的时间要短得多，所以它只是为我们的客人准备的食物，所以她只提到了开胃菜和烧烤晚餐，然后我们告诉黛安通过电子邮件将其全部发送包括数字。
几天后，我们收到了电子邮件中的数据，你瞧，黛安添加了三明治，我们含蓄地暗示我们不想要，因为我们决定吃开胃小食和烧烤晚餐，因为这些是选择的 2 道菜，我们通过电子邮件回复询问这是不是一个错误，随后是最不专业的电话……
我们接到了黛安的电话，她是一个如此温顺的女人，非常咄咄逼人，她正在和我的搭档说话，她不断地告诉她我们不想要三明治，因为它们不适合这一天而且没有人想要他们，黛安此时本可以回过头来说，“我完全理解，这是你的婚礼，我会帮你把它们取下来，对误会感到抱歉”，然而，她给自己挖了一个更深的洞，告诉我们条款和条件规定你必须有两道菜，之前告诉我们开胃菜和烧烤晚餐算作 2 道菜，我的伴侣把电话递给了自己，因为她非常不高兴，我告诉黛安，我的客人在吃了三明治后不会直接喜欢三明治一顿烧烤晚餐，他们只想使用舞池，黛安立即愤怒地回应，“你怎么知道你的客人想要什么，你不知道人们想要什么，他们不想要什么”，不管事实上这是我的婚礼，跟像这样的潜在客户很反感，最重要的是，她最终放弃了战斗并说：“是的，没问题，我会把三明治拿掉”，所以在对客户进行了所有这些战斗和侵略之后在她给我们带来所有麻烦之前，她本可以这样做的。
我知道这是 covid，企业正在努力赚取尽可能多的钱，但 Diane 是一个糟糕的主持人，我很高兴她最终没有负责策划我的婚礼，因为她最终会把它搞砸的，一场婚礼是个好时机，不要强调下次我们和她说话时黛安会强迫我们说什么，她让我们很难沟通，就像当我们不喜欢某事时，她说得好像是世界末日，我们必须拥有它。
黛安，如果你能看到这一点，请改正你的行为，停止强迫或压力销售，这不是销售工作，你的重要工作是帮助人们安排他们的婚礼，这已经足够紧张了，因为没有你咄咄逼人的推销策略。
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
