点评:I let them know if l didn't receive satisfactory response that l would be making this experience public, To refund my fully. He hung up on me. DON'T STAY IN ROOM 7. Black mould in shower and bathroom. I stayed here 22&23rd of June 2024. I took photos and showed the owner/ manager after l had gotten dressed. I showed him the photos, said it was disgusting and BLACK MOULD WAS POINSNOUS. He asked how long I would be out and said he would clean it. After 5 hours of being out l went back only to find it was NOT CLEANED,he can out and said l could not use the shower, he had sprayed it and he wanted to come back in. To wipe it, Not even scrub it!!! I wasn't feeling well and went to reception to tell them it was not suitable for them to come back in. THAT I WOULD NOT USE THE SHOWER AT ALL. Would you think in 5 hours they could of cleaned it, After 5 hours They did not clean the mould. They dud not offer me a different room to stay in. So very very angry, upset by the poor service and response to my request.
翻译:我告诉他们,如果我没有收到满意的答复,我将公开这次经历,并全额退款。他挂断了我的电话。不要住在 7 号房间。淋浴间和浴室里有黑霉。我于 2024 年 6 月 22 日和 23 日住在这里。我穿好衣服后拍了照片给老板/经理看。我给他看了照片,说这太恶心了,黑霉很有害。他问我要出去多久,说他会清理。出去了 5 个小时后,我回去却发现没有清理干净,他可以出去,说我不能使用淋浴,他已经喷过水了,他想回来。擦拭它,甚至不擦洗它!!!我感觉不舒服,去接待处告诉他们不适合再进来。我根本不会使用淋浴。你认为他们能在 5 小时内清理干净吗?5 个小时后他们没有清理霉菌。他们没有给我提供另一间房间。我非常非常生气,对我的请求的糟糕服务和回应感到不满。