Amazing Halloumi Fries, Terrible Service.
The Pyramid Bar and Restaurant的点评
点评:We called in later on Friday evening for dinner. The restaurant was empty but staff advised they were still open for dinner. The waitress that served us was very abrupt and really lacked customer service skills. I ordered a chicken caesar salad and houloumi fries, my friend ordered nachos. When she requested the pulled pork option, the waitress was abrupt and was like "are you sure?" Was a strange encounter. Both the nachos and fries came out at the same time, but I was waiting ages for my salad and when it finally arrived the chicken had been forgotten. Given the wait time and the attitude of our server, I didnt bother raising the issue.
The halloumi fries were battered in Seasoning that was almost exactly like KFC and honestly one of the nicest things I have ever tasted. This was the only saving grace of the establishment.
We received no further table service and it took forever to get served at the bar to settle our bill. Not a suprise that the place was empty. The only saving grace was the halloumi - otherwise I would've rated a 0. Staff need to be coached on their people skills.
翻译:我们周五晚上晚些时候打电话来吃晚饭。餐厅空无一人,但工作人员告知他们仍然营业,供应晚餐。为我们服务的女服务员非常唐突,确实缺乏客户服务技巧。我点了鸡肉凯撒沙拉和胡洛米薯条,我的朋友点了玉米片。当她要求拉猪肉选项时,女服务员很突然,问“你确定吗?”真是一次奇怪的邂逅。玉米片和薯条同时出现,但我等了很长时间才等到沙拉,当它终于到达时,鸡肉已经被遗忘了。考虑到等待时间和我们服务器的态度,我没有费心提出这个问题。
哈罗米薯条的调料几乎和肯德基一模一样,说实话,这是我吃过的最好吃的东西之一。这是该机构唯一的可取之处。
我们没有得到进一步的餐桌服务,而且花了很长时间才在酒吧得到服务来结清我们的账单。这个地方空着并不奇怪。唯一的可取之处是哈罗米干酪——否则我会给0分。员工需要接受人际交往能力方面的指导。