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Inedible food and service to match in a food court environment.
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Inedible food and service to match in a food court environment.
Paname Social的点评
点评：We went on a Wednesday evening it was quiet, at its peak there were 15 people in so not busy at all, some were just having drinks so not food service required.
We had the choice of tables which was nice we chose one in the olive tree dining room, it’s not a room its corridor which leads to the toilet, offices and apartments behind, while we were there was a constant stream of workmen walk through with equipment watching what you are doing, its worse than a food court.
We ordered wine and some olives to start while we looked at the limited menu. The wine arrives but we had to wait a long time for the olives about 15 minutes, how long does it take to pour olives from a jar …on arrival they were given to us, we waited but not one came back with napkins or anything to eat the olives with, we had to go and ask, she was at the bar chatting to the bar man.
We then ordered a starter to share and two separate mains, one beetroot salad and one steak (medium rare) with potato gratin.
The second starter so share arrived, again no side plates were given we assumed the waitress had gone back for some, but nothing arrived we could not see her to signal to so again we had to go and ask.
Some time later about 20 minutes she arrived with the salad main for one of us and explained there had been trouble with he grills and the other main was now being cooked? So, they think you’re out for a meal as a couple and one eats while the other watches? No, we asked her to take the salad back and bring both mains together, they gave us free glass of wine whilst we waited.
They eventually arrived and my wife cut open her stake to find it was well done, then trying to potato found them to be cold and not cooked, the fork struggled to enter the potato slices, we called the waitress back explaining this they offered to take it back a cook another steak , this was done and on return the steak had been cooked right, the cut of meat was different, the potato had just been heated not cooked , so it was still uncooked, we asked for the chef to come out so we could show him the issues direct, a few minutes later he arrived and he tested the potato and agreed it was not right, but he also explained that he wasn’t the actual chef he was the second chef the actual chef does not work in the evenings, and this potato Gratin had actually been cooked the day before so all he was doing was re heating it and he could not cook another.
By now we had lost patience we sent the whole meal back ate the salad and decided to leave , the bar manager came to us we explained we were unhappy , he offered to not charge for the uneaten ( inedible) meal and one of the starters , this we accepted , I asked for the phone number of the manager/ owner to talk to them direct about the night but was not given this , I left my number to be called if they wanted to talk to me directly, they did not hance this review . the Bar manager admitted he had been given the potato as his staff meal earlier and he also felt is was not cooked, so I asked why serve it to customers!
We had the choice of tables which was nice we chose one in the olive tree dining room, it’s not a room its corridor which leads to the toilet, offices and apartments behind, while we were there was a constant stream of workmen walk through with equipment watching what you are doing, its worse than a food court.
We ordered wine and some olives to start while we looked at the limited menu. The wine arrives but we had to wait a long time for the olives about 15 minutes, how long does it take to pour olives from a jar …on arrival they were given to us, we waited but not one came back with napkins or anything to eat the olives with, we had to go and ask, she was at the bar chatting to the bar man.
We then ordered a starter to share and two separate mains, one beetroot salad and one steak (medium rare) with potato gratin.
The second starter so share arrived, again no side plates were given we assumed the waitress had gone back for some, but nothing arrived we could not see her to signal to so again we had to go and ask.
Some time later about 20 minutes she arrived with the salad main for one of us and explained there had been trouble with he grills and the other main was now being cooked? So, they think you’re out for a meal as a couple and one eats while the other watches? No, we asked her to take the salad back and bring both mains together, they gave us free glass of wine whilst we waited.
They eventually arrived and my wife cut open her stake to find it was well done, then trying to potato found them to be cold and not cooked, the fork struggled to enter the potato slices, we called the waitress back explaining this they offered to take it back a cook another steak , this was done and on return the steak had been cooked right, the cut of meat was different, the potato had just been heated not cooked , so it was still uncooked, we asked for the chef to come out so we could show him the issues direct, a few minutes later he arrived and he tested the potato and agreed it was not right, but he also explained that he wasn’t the actual chef he was the second chef the actual chef does not work in the evenings, and this potato Gratin had actually been cooked the day before so all he was doing was re heating it and he could not cook another.
By now we had lost patience we sent the whole meal back ate the salad and decided to leave , the bar manager came to us we explained we were unhappy , he offered to not charge for the uneaten ( inedible) meal and one of the starters , this we accepted , I asked for the phone number of the manager/ owner to talk to them direct about the night but was not given this , I left my number to be called if they wanted to talk to me directly, they did not hance this review . the Bar manager admitted he had been given the potato as his staff meal earlier and he also felt is was not cooked, so I asked why serve it to customers!
翻译：我们是周三晚上去的，那里很安静，高峰期有 15 个人，所以一点也不忙，有些人只是喝饮料，所以不需要餐饮服务。
我们可以选择桌子，这很好，我们在橄榄树餐厅里选了一张，这不是一个房间，它的走廊通向厕所、后面的办公室和公寓，而我们在那里的时候，有源源不断的工人拿着设备走过看看你在做什么，它比美食广场还糟糕。
我们一边看有限的菜单，一边点了酒和一些橄榄作为开胃菜。酒到了，但我们等了很长时间才拿到橄榄，大约 15 分钟，从罐子里倒橄榄需要多长时间……抵达后，他们给了我们，我们等了，但没有人回来送餐巾或任何东西。吃橄榄的时候，我们不得不去问，她正在酒吧里和酒吧老板聊天。
然后我们点了一份开胃菜和两份单独的主菜，一份甜菜根沙拉和一份牛排（三分熟）配烤土豆。
第二份开胃菜到了，同样没有提供侧板，我们以为女服务员已经回去拿了一些，但什么也没到，我们看不到她发出信号，所以我们不得不再次去询问。
一段时间后，大约 20 分钟，她为我们其中一个人带来了沙拉主菜，并解释说烧烤出现了问题，而另一道主菜正在烹饪？那么，他们认为你们是情侣出去吃饭，一个人吃饭，另一个人在一旁观看？不，我们要求她把沙拉拿回来，把两道主菜放在一起，在我们等待的时候，他们给了我们一杯免费的酒。
他们最终到达了，我的妻子切开她的木桩，发现做得很好，然后尝试土豆，发现它们是冷的，没有煮熟，叉子很难插入土豆片，我们打电话给女服务员，解释说他们愿意接受它回来煮另一块牛排，这已经完成了，返回时牛排已经煮熟了，肉的切法不同，土豆刚刚加热没有煮熟，所以它还没有煮熟，我们要求厨师出来所以我们可以直接向他展示问题，几分钟后他到达并测试了土豆并同意这是不对的，但他也解释说他不是真正的厨师，他是第二个厨师，实际的厨师不工作晚上，这个焗土豆实际上是前一天煮好的，所以他所做的就是重新加热它，他不能再煮另一个。
现在我们失去了耐心，我们把整顿饭送回去吃了沙拉并决定离开，酒吧经理来找我们，我们解释说我们不高兴，他提出不收取未吃（不可食用）的饭菜和其中一份开胃菜的费用，我们接受了这一点，我询问了经理/业主的电话号码，以便直接与他们谈论当晚的事情，但没有得到这个，我留下了我的电话号码，如果他们想直接与我交谈，他们不喜欢这个审查 。酒吧经理承认之前曾给过他土豆作为员工餐，而且他也觉得土豆没有煮熟，所以我问为什么要给顾客提供土豆！
我们可以选择桌子，这很好，我们在橄榄树餐厅里选了一张，这不是一个房间，它的走廊通向厕所、后面的办公室和公寓，而我们在那里的时候，有源源不断的工人拿着设备走过看看你在做什么，它比美食广场还糟糕。
我们一边看有限的菜单，一边点了酒和一些橄榄作为开胃菜。酒到了，但我们等了很长时间才拿到橄榄，大约 15 分钟，从罐子里倒橄榄需要多长时间……抵达后，他们给了我们，我们等了，但没有人回来送餐巾或任何东西。吃橄榄的时候，我们不得不去问，她正在酒吧里和酒吧老板聊天。
然后我们点了一份开胃菜和两份单独的主菜，一份甜菜根沙拉和一份牛排（三分熟）配烤土豆。
第二份开胃菜到了，同样没有提供侧板，我们以为女服务员已经回去拿了一些，但什么也没到，我们看不到她发出信号，所以我们不得不再次去询问。
一段时间后，大约 20 分钟，她为我们其中一个人带来了沙拉主菜，并解释说烧烤出现了问题，而另一道主菜正在烹饪？那么，他们认为你们是情侣出去吃饭，一个人吃饭，另一个人在一旁观看？不，我们要求她把沙拉拿回来，把两道主菜放在一起，在我们等待的时候，他们给了我们一杯免费的酒。
他们最终到达了，我的妻子切开她的木桩，发现做得很好，然后尝试土豆，发现它们是冷的，没有煮熟，叉子很难插入土豆片，我们打电话给女服务员，解释说他们愿意接受它回来煮另一块牛排，这已经完成了，返回时牛排已经煮熟了，肉的切法不同，土豆刚刚加热没有煮熟，所以它还没有煮熟，我们要求厨师出来所以我们可以直接向他展示问题，几分钟后他到达并测试了土豆并同意这是不对的，但他也解释说他不是真正的厨师，他是第二个厨师，实际的厨师不工作晚上，这个焗土豆实际上是前一天煮好的，所以他所做的就是重新加热它，他不能再煮另一个。
现在我们失去了耐心，我们把整顿饭送回去吃了沙拉并决定离开，酒吧经理来找我们，我们解释说我们不高兴，他提出不收取未吃（不可食用）的饭菜和其中一份开胃菜的费用，我们接受了这一点，我询问了经理/业主的电话号码，以便直接与他们谈论当晚的事情，但没有得到这个，我留下了我的电话号码，如果他们想直接与我交谈，他们不喜欢这个审查 。酒吧经理承认之前曾给过他土豆作为员工餐，而且他也觉得土豆没有煮熟，所以我问为什么要给顾客提供土豆！
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