点评:We aren't the whining type but from the get go this teenager did not seem at all interested in customer service. He didn't speak clearly and he kept repeating himself even when we would try to correct him. In the end we drove up to his window. I put my order in for 3 filet of fish with extra tartare sauce and a hot chocolate. My friend asked for a Big Mac Meal. I checked the window and read the order. I told him no there is a Big Mac MEAL missing. He said you ordered a Hot Chocolate and it went back n forth. He sulk away in the corner and became withdrawn so we paid and went to the next window in an attempt to complete the order. They argued with us so in the end we just left wirh 3 filet of fish, hot chocolate and the Big Mac Burger. When we got home our food was stale and the filets were like leather, dry and not even edible. The staff were all young and even the Manager looked like he did not care. He stood around sitting against the benches, laughing with a scruffy looking boy, there was no leadership here. Anyway, it was Disgusting service and food.
翻译:我们不是那种爱抱怨的人,但从一开始,这个少年似乎对客户服务一点兴趣都没有。他没有说清楚,即使我们试图纠正他,他也一直在重复自己的话。最后我们开车到他的窗前。我点了 3 片鱼片、额外的鞑靼酱和热巧克力。我的朋友要了一份巨无霸餐。我检查了窗口并阅读了订单。我告诉他不,缺少巨无霸餐。他说你点了一份热巧克力,然后它又回来了。他在角落里生闷气,变得孤僻,所以我们付了钱,然后去了下一个窗口,试图完成订单。他们与我们争论,所以最后我们只剩下 3 片鱼片、热巧克力和巨无霸汉堡。当我们回到家时,我们的食物不新鲜,鱼片像皮革一样干燥,甚至不能食用。工作人员都很年轻,甚至经理看起来也不在乎。他站着靠着长凳坐着,和一个邋遢的男孩一起笑,这里没有领导力。无论如何,这是令人厌恶的服务和食物。