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Appalling, dreadful. Beyond words....
Tripadvisor用户
Appalling, dreadful. Beyond words....
Bakery on O'Connell的点评
点评：I usually visit with some colleagues to buy cakes and such for afternoon tea. The service isn't always pleasant, but today was particularly bad. We noticed some VERY bad customer service and decided to leave. A lady at the counter asked for her sandwich to be removed from the toaster. She was rudely spoken to, told it had to stay in the toaster for longer, a time was given but didn't catch that. She then explained she had to leave, so please take it out. I dont know why the girl in the ponytail was so argumentative with the customer, but the customer told her not to argue next time, a polite applogy is what should've happened. Im appalled, too. We left. I won't return. That service was shocking, and what made it worse is that I was with an international client who heard it all. That girl needs retraining in customer service. There are plenty of bakery's to choose from I'm going to Perrymans from now on.
翻译：我经常和一些同事一起去买蛋糕之类的下午茶。服务并不总是令人愉快，但今天特别糟糕。我们注意到一些非常糟糕的客户服务并决定离开。柜台上的一位女士要求将她的三明治从烤面包机中取出。有人粗鲁地对她说话，告诉她必须在烤面包机中停留更长时间，给了时间但没有听清。然后她解释说她要离开，所以请把它拿出来。我不知道马尾辫的女孩为什么要和顾客争吵，但顾客告诉她下次不要争吵，礼貌的恭维是应该发生的。我也很震惊。我们离开了。我不会回来。这项服务令人震惊，更糟糕的是，我和一位国际客户一起听到了这一切。那个女孩需要接受客户服务方面的再培训。有很多面包店可供选择，从现在开始我要去 Perrymans。
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