点评:We saved over $70 because they forgot most of our order.
We came here during Fringe season and knew it was going to be busy so we had made concessions over how long our order would take. . When we arrived the restaurant was 3/4 full but we were quickly shown to our seats so we were hopeful we would eat reasonably quick.
They offered a Fringe menu which was slightly different to their normal offering but their greatest hits were still available so we were happy. We ordered reasonably quickly and waited. And then we waited some more. Our drinks never came. We also received a bottle of water with no glasses.
The prawn taco was delicious and fresh but had onion on it. We had asked for no onion but it could’ve been a misunderstanding when we said no onion. Luckily we aren’t allergic. The loaded fries were very generous and definitely served two people. They were delicious but came without plates.
After waiting 30 minutes we asked if our drinks were on the way. They weren’t. They had gone missing.
After an hour we asked if our meals were on their way. We were eager for the meatballs and the paella and noticed almost every table around us had been served except ours but that sometimes happens when you order so many dishes. But they were lost and had been given to another table.
The staff were apologetic and even comp’d two of our drinks. But forgotten orders are incredibly disappointing especially when their menu is so inviting. If I hadn’t have asked where our orders where none would be the wiser. Table service was slim so no one checked if we had our meals, drinks, plates or glasses.
We left hungry. This was the first night my wife was out of isolation and she was so excited to have a Rundle Street experience and it ended poorly. This doesn’t reflect poorly on Rundle Street but rather the attention to detail needed from waiting staff even when they are busy
翻译:我们节省了 70 多美元,因为他们忘记了我们的大部分订单。
我们在边缘季节来到这里,并且知道它会很忙,所以我们对我们的订单需要多长时间做出了让步。 .当我们到达时,餐厅已经坐满了 3/4,但我们很快就被带到了我们的座位上,所以我们希望我们能吃得相当快。
他们提供的边缘菜单与他们的正常产品略有不同,但他们最热门的歌曲仍然可用,所以我们很高兴。我们相当快地订购并等待。然后我们又等了一会儿。我们的饮料从来没有来过。我们还收到了一瓶没有眼镜的水。
虾炸玉米饼美味又新鲜,但上面有洋葱。我们曾要求不要洋葱,但当我们说不要洋葱时,这可能是一种误解。幸运的是我们没有过敏。加载的薯条非常慷慨,绝对适合两个人。它们很好吃,但没有盘子。
等了 30 分钟后,我们问我们的饮料是否在路上。他们不是。他们失踪了。
一个小时后,我们问我们的饭菜是否在路上。我们很想吃肉丸和西班牙海鲜饭,并注意到我们周围的几乎每张桌子都已上桌,除了我们的桌子,但有时当您点了这么多菜时会发生这种情况。但是他们迷路了,被送到了另一张桌子。
工作人员很抱歉,甚至还为我们准备了两杯饮料。但被遗忘的订单令人难以置信地失望,尤其是当他们的菜单如此诱人时。如果我没有问过我们的订单在哪里,那么没有人会更明智。餐桌服务很少,所以没有人检查我们是否有用餐、饮料、盘子或杯子。
我们饿着肚子离开了。这是我妻子解除隔离的第一个晚上,她很高兴能在蓝道街体验一次,但结果很糟糕。这并没有反映出 Rundle Street 上的糟糕情况,而是反映了侍应生即使在忙碌时也需要对细节的关注