拥有或管理这家酒店？ 免费获取您的详情页以便回复点评、更新资料或者进行其他操作。
下载App
资质规则
旅行
账户
Absolutely the worst customer service -- Rude owner cum manager - racist
Tripadvisor用户
Absolutely the worst customer service -- Rude owner cum manager - racist
Khana Khazana的点评
点评：Absolutely the worst customer service I have ever encountered in my life. The chicken was totally off and borderline inedible, after eating a bit we were nauseous. After calling the restaurant, the manager told us to come in to give us a refund. Immediately upon entering, the manager started recording us with his phone, aggressively asking why we wanted to return the food. The manager did not listen to our reason and became increasingly aggressive and started screaming, threatening to call the police. He was blaming us that we were making it a big deal and that the customers were listening when immediately upon entering he started to yell with no inhibition. This continued for more than an hour, where he accused us of wanting free food, and started calling us hateful and racist slurs. Never in my life have I encountered such a low class individual. Absolutely appalling customer service - 0 out of 5 stars. If I could give a negative rating I would
翻译：绝对是我一生中遇到的最糟糕的客户服务。鸡肉完全变质，几乎无法食用，吃了一点后我们感到恶心。打电话给餐厅后，经理让我们进来给我们退款。一进门，经理就开始用他的手机给我们录音，咄咄逼人地问我们为什么要退货。经理不听我们的理由，变得越来越咄咄逼人，开始尖叫，威胁要报警。他责怪我们把事情闹大了，当他一进门就开始毫无顾忌地大喊时，顾客们都在听。这持续了一个多小时，他指责我们想要免费食物，并开始用仇恨和种族主义的诽谤来称呼我们。我一生中从未遇到过如此低级的人。绝对令人震惊的客户服务 - 5 颗星中的 0 颗星。如果我能给出负面评价，我会
© 2026 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
