点评:We booked this as a two night B&B stop over through a gift voucher company. Arrived on the Saturday and the chap seemed genuinely shocked we were there. No welcome pack, no greeting. Room was okay, but noted dirty clothes from previous occupants behind furniture, dusty and no working tv. Drinks were heavily priced. Will say, our food was awesome and the young lady working on the Saturday was excellent.
Got back from our travels Sunday about 7pm and the place was closed up, no bar for a drink or snacks. But it got worse as we were the only people in the building overnight and in to BH Monday morning. No one around for breakfast (which was prepaid), no staff (even went for a walk through to the kitchen), no answer on the phone - so just left our room key behind and packed the car.
So much potential as the setting is lovely, but this non presence on a Bank Holiday weekend is simply nuts!
No response since, despite two emails and we didn’t even get what we paid for.
翻译:我们通过一家礼券公司预订了这家两晚的住宿加早餐酒店。周六到达,酒店小伙子似乎真的对我们的到来感到震惊。没有迎宾礼包,也没有热情的接待。房间还可以,但注意到家具后面有之前住户的脏衣服,满是灰尘,电视也坏了。饮料价格昂贵。不得不说,我们的食物很棒,周六值班的年轻女士服务也很棒。
周日晚上7点左右旅行回来,酒店关门了,没有酒吧可以喝点东西或吃点东西。更糟糕的是,我们是这栋楼里过夜的唯一客人,周一早上我们去了BH。早餐(预付的)没人来吃,没有工作人员(甚至都没去厨房看看),电话也没人接——所以我们就把房间钥匙忘在了那里,然后收拾好行李上车了。
酒店环境优美,潜力无限,但在银行假日周末竟然没有人来,真是太荒唐了!
之后一直没有回复,尽管发了两封邮件,我们甚至没有收到我们支付的费用。