点评:This branch has recently changed ownership and staff are appalling - they clearly don't know what they are doing.
The last two times we've ordered online we have had horrendous experiences. The first time we placed our order online, they took our money via credit card, and then when we arrived to pick up the order we were told that the order didn't exist. After showing them the order confirmation email, they magically found the order and we had to wait almost 40 minutes in store for them to cook it.
The second time, I ordered online again and when I went to pick it up, firstly I noticed that one of the pizzas was missing, then I noticed the chicken wings were missing. Turns out they knew the chicken wings weren't with my order - they had cooked the wrong ones - but didn't bother to tell me. They let me walk out the door without them. I then had to wait for a new batch of wings to be cooked, all whilst the rest of my order got cold. When I arrived home, I realised that one of the chips orders was missing and two tubs of aioli (which they charge extra for) were also missing.
Never again.
翻译:这家分店最近更换了所有者,员工非常糟糕——他们显然不知道自己在做什么。
我们最近两次在线订购时,都有过可怕的经历。第一次我们在线下订单时,他们通过信用卡收取了我们的钱,然后当我们到达取货时,我们被告知订单不存在。在向他们出示订单确认电子邮件后,他们神奇地找到了订单,我们不得不在店里等了将近 40 分钟才把订单烤好。
第二次,我再次在线订购,当我去取货时,我首先发现其中一个披萨不见了,然后我注意到鸡翅也不见了。原来他们知道我点的菜里没有鸡翅——他们烤错了——但没有告诉我。他们让我空手而归。然后我不得不等待一批新的鸡翅烤好,而我点的其余菜都凉了。当我回到家时,我发现一份薯条订单不见了,两桶蒜泥蛋黄酱(他们要额外收费)也不见了。
再也不来了。